Issue
The content token worked throughout the setup process for Apps and Books, but now it is displaying the following error:
Error synchronizing content token.Environment
- NinjaOne Mobile Device Management (MDM)
- Apple iOS
- Apple iPadOS
Cause
The Apple Business Manager (ABM) location cannot sync with more than one ABM token.
Resolution
If you are using ABM with Apple Apps and Books, we recommend creating a new location in NinjaOne to generate a content token for syncing. You can transfer the licenses to this location from the ABM platform.
Additional Resources
To learn more about troubleshooting NinjaOne MDM, refer to NinjaOne MDM: Resource Catalog.