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Device and System Activity Notification Feed

Topic

This article explains how to use the Activity Feed in NinjaOne.

Environment

NinjaOne Endpoint Management

Description

The Activity Feed is a chronological audit log for NinjaOne that shows all events from the system level to the device level. New activities are displayed at the top, along with a timestamp.

The number of Activity Feed entries is limited to 1000, but access to the entire activity history is available through NinjaOne API endpoints /v2/activities or /v2/device/{id}/activities.

Select a category to learn more: 

Where to View Activity Feeds

The following Figure 1 illustrates the activity log from a device dashboard. This widget is also present in the system and organization dashboards, but provides different data depending on the dashboard. Refer to NinjaOne Platform: Navigating the System and Organization Dashboard for more information. 

device_activities.png
Figure 1: The device activity log (click to enlarge)

Activity Generation

Events may appear on specific dashboards depending on activity type. For example, a user logging into the NinjaOne console creates an activity on the system dashboard, whereas an action on a device creates an activity on the device dashboard. 

The following events create activity logs:

  • System activities
  • Device activities
  • Conditions triggered and reset
  • Action started or completed
  • Remote session started or ended
  • Patch management scan started or completed
  • Antivirus scan started or completed
  • Cloudberry backup started or completed

Activity Management Settings

When managing activities, you can configure settings for the following options:

  • Create ticket: Use NinjaOne Ticketing to create a ticket when the activity is triggered.
    • Severity and Priority are optional classifications you can use during ticket creation. When the ticket is created, it will update those fields with the data you selected.
  • Channels are outlets you configured to receive notifications. Refer to Notification Channels for more information. When you select an option for this field, the triggered system activity will send a message to the channel.
  • Notify Technicians via SMS/Email allows you to notify technicians directly when the activity is triggered if the Severity or Priority matches the technician's notification settings configured for their account. Refer to Create a Technician in NinjaOne for more information.
activity settings modal.png
Figure 2: Optional activity classifications

Configure System Activities

These are activities that happen at the system level, such as creating customers, users, and policies. 

  1. Navigate to AdministrationGeneralSystem activities.
general_system activities.png
Figure 3: The navigation menu
  1. Select an activity type to configure its settings; refer to the previous section titled Activity Management Settings for details. You can find more information at NinjaOne Platform: Notification Channels

Configure Device and Policy Activities

Through the policy configuration editor, you can manage activities that occur at the device level. Examples include adding CPU, removing memory, and adding software.

  1. Navigate to AdministrationPolicies and select a policy type.
  2. Click a policy to open the configuration page and then open the Activities tab.
  3. Select an activity type to configure its settings; refer to the section titled Activity Management Settings for details.
  4. Click Save. A message displays in the UI indicating that notifications have been enabled for this activity.
policy activity.png
Figure 4: Policy activity settings

Repeat these steps for any other activities, then save the changes to your policy.

Additional Resources

Refer to Device Enrollment and Management: Resource Catalog to learn more about device management in NinjaOne.

FAQ

Next Steps