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NinjaOne Integration: ServiceNow Troubleshooting Invalid Input Data Source

Issue

In the scheduled run messages, I see the following error: 

INVALID_INPUT_DATA In payload invalid data source ImportSet exist. 
You need to provide a valid choice value from field discovery_source in table cmdb_ci

Environment

  • NinjaOne Integrations
  • ServiceNow

Cause

This error occurs because ImportSet is not present in the discovery_sources values. 

Resolution

Follow the instructions described in Add NinjaOne as a ServiceNow Discovery Source.

Additional Resources

Our ServiceNow integration documentation in NinjaOne will help you get the most out of NinjaOne's integration with ServiceNow.

For an outline of all integration resources, refer to Integrations and Third-Party Apps: Resource Catalog.

FAQ

Next Steps