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NinjaOne Integration: ServiceNow Troubleshooting Invalid Input Data Source

Issue

In the scheduled run messages, I see the following error: 

INVALID_INPUT_DATA In payload invalid data source ImportSet exist. 
You need to provide a valid choice value from field discovery_source in table cmdb_ci

Environment

  • NinjaOne Integrations
  • ServiceNow

Cause

This error occurs because ImportSet is not present in the discovery_sources values. 

Resolution

Follow the instructions described in Add NinjaOne as a ServiceNow Discovery Source.

Additional Resources

Our Integrations and Third-Party Apps: Resource Catalog.

FAQ

Next Steps