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Reporting: Types of Summary Reports

  • Last Updated September 22, 2026

Topic

This article lists the summary report types available within NinjaOne and defines the specific data modules you can include to customize your reporting output.

For more information about getting started with NinjaOne Reporting, refer to NinjaOne Reporting: Getting Started.

Environment

NinjaOne Reporting

Description

Summary reports encapsulate key findings and highlight essential data about your organizations, providing a high-level overview of your chosen subject. The NinjaOne platform makes it easy for you to tailor your report with templates and empowers you to customize the information you include.

All report types are available for Organization reports. Some report types are not available for Global reports. For a list of the report types available in Global reports, refer to the Report Section Overview in this article.

Select a topic to continue:

Report Template Type Overview

Report templates provide a structured starting point for targeted reporting. They automatically include category-specific data while excluding irrelevant details, improving clarity for the reader. These templates are fully customizable to fit your specific needs.

Report TypeDescription
Regular
  • This report provides an array of information about overall activity in your organization or a group, including device alerts, software changes, and devices added or removed. 
  • You can add sections to this report. 
  • This report template is available for both Global and Organization target types.
Executive Summary
  • This report provides a broad overview of the organization. The sections included in this report are not customizable, as we designed it to be an out-of-the-box report. 
  • This report automatically reports a scope for the previous month. This monthly schedule repeats on the first day of each month, and has no end date. 
  • This template is not available for the Global target type.
Management Summary
  • By default, this report provides a summary of the overall health, patch coverage, antivirus protection, top volumes by disk usage, top device types by count, and top device OS by count for a selected organization. 
  • You can add sections to this report. 
  • This template is not available for the Global target type.
Asset Summary
  • This report summarizes the asset changelog, VMware host data, and device notes.
  • You can add sections to this report.
  • This report template is available for both Global and Organization target types.
Patch Compliance
  • This report provides information about patch management, including a breakdown of devices with active patch management policies, top devices with failed patches, top devices with pending patches, top failed patches, patch compliance, and more.
  • You can add sections to this report.
  • This report template is available for both Global and Organization target types.
Blank
  • With this report, you can select from all reporting sections to create your own custom report. 
  • This report template is available for both Global and Organization target types.
Backup Summary
  • This report provides information about the NinjaOne Device Backup plans and data, including storage by plan type, usage by backup type, device status, backup history, and backup boot verification history.
  •  You can add sections to this report.
  • This report template is available for both Global and Organization target types.
Ticketing
  • This report provides information pertaining to NinjaOne Ticketing data, such as open, pending, and resolved tickets, resolution time, ticket volume, technician ticket efficiency, and more.
  •  You can add sections to this report.
  • This report template is available for both Global and Organization target types.

Report Section Overview

Depending on the selected report type, different sections are available. These sections can be added or removed when editing a report by clicking the Customize button.

Data Table Sections

The following section is available when adding a custom data table to your report.

Custom Data Table

This section is available for the Organization and Global report types. You can create a custom data table similar to the Devices search page in NinjaOne. You can add columns and sort to filter devices by specific criteria.

Regular Sections

The following sections are available when using the Regular report template.

Active Issues

This section is available for the Organization report type and includes the following data for devices experiencing active issues:

  • Device name
  • Device operating system
  • Active threats
  • Quarantined threats
  • Failed patches
  • Pending patches
  • Blocked threats
  • Installed patches

Alerts

This section is available for Global and Organization report types and includes the following data:

  • Total alerts fired by devices
  • Top 50 devices that have fired the most alerts
    • Organization, device name, and count

Move your mouse cursor over the graph to view specifications for each day.

reporting_alerts fired.png
Figure 1: Alerts report section (click to enlarge)

Antivirus

This section is available for the Organization report type and includes the following data for your antivirus (AV) software:

  • Protection status: The total number of devices and whether they are protected or unprotected
  • By solution: The total number of AV solutions deployed across devices with Microsoft Security Center
  • Definition status: The AV solutions currently deployed
  • Antivirus deployments: Unprotected, protected, and unknown
    • Device name
    • Antivirus name
    • Last check-in
reporting_antivirus.png
Figure 2: Antivirus report section (click to enlarge)

Automation

This section is available for the Organization report type and shows the total number of automations run and the top 10 devices by name and automation count.

Move your mouse cursor over the graph to see counts for each day listed.

reporting_automation.png
Figure 3: Automation report section (click to enlarge)

Critical Event Logs

This section is available for the Organization report type and includes the following data for critical event logs:

  • Device name
  • Event ID
  • Source
  • Event description
  • Date and time the event occurred

Devices Added/Removed

This section is available for Global and Organization report types and reports the following data for all devices that were added or removed for the selected time period:

  • Organization
  • Location
  • Device name
  • Added or removed
  • Date and time device was added or removed

Disk Encryption

This section is available for the Organization report type and includes the following data for disk encryption enablement:

  • Location
  • Device name
  • Device type
  • Volume
  • Trusted Platform Module (TPM) status
  • TPM version
  • Disk encryption status

This section also displays a bar chart showing the number of devices with disk encryption enabled versus the total device count by device type.

reporting_disk encryption.png
Figure 4: Disk encryption report section (click to enlarge)

NetFlow

This section is available for the Organization report type and includes the following data for NetFlow traffic:

  • Firewalls by application, domain, and endpoint
    • Name
    • Protocol
    • Port
    • Total traffic
    • Percentage
    • Conversations

NinjaOne Remote

This section is available for the Organization report type and includes the following data for NinjaOne Remote sessions:

  • Total sessions
  • User
  • Device
  • Start
  • End
  • Duration

OS Product Keys

This section is available for the Organization report type and includes the following data for product keys:

  • Name
  • Operating system
  • Product key

Overview

This section is available for the Organization report type and includes the following data for device overview:

  • Total by device type
  • Total by OS type
reporting_device overview.png
Figure 5: Overview report section (click to enlarge)

Remote Support Sessions

This section is available for the Global report type and provides the following data:

  • Support folder
  • Device
  • User
  • Connection tool
  • Start
  • End
  • Duration

Software Added/Removed/Updated

This section is available for Global and Organization report types and reports the following data for all software that was added, removed, or updated during the selected time period:

  • Organization
  • Device name
  • Software
  • Vendor
  • Version
  • Action
  • Date and time software was added or removed

Splashtop

This section is available for the Organization report type and includes the following data for Splashtop sessions:

  • User
  • Device
  • Start
  • End
  • Duration
  • Real IP registered

Task History

This section is available for the Organization report type and includes the following data for scheduled task history:

  • Task name
  • Start date
  • Final date
  • Targets count
  • Nodes failed

Executive Summary Sections

The following sections are available when using the Executive Summary report template.

Executive Overview

This section is available for the Organization report type and includes the following data:

  • Health score
    • Total score: The average of the following category scores.
      • Proactive monitoring: The total percentage of workstations and laptops connected and reporting in real-time. Offline devices count against this score. Servers and NMS devices are not counted.
      • Server availability: The total percentage of servers connected and reporting in real-time. Down servers count against this score.
      • Disk health: The total percentage of devices reporting disk health OK. This score uses the same criteria as a WMI disk status query across all devices. Devices with SMART status errors count against this score. Refer to Microsoft Ignite: Win32_DiskDrive class for more information.
      • Antivirus protection: The total percentage of devices with active antivirus and up-to-date definition status, as reported by Windows Security Center. Devices must have Windows Security Center to be captured. Refer to Microsoft Ignite: The Windows Security Center for more information. 
  • Site overview by device type
  • Site overview by OS
  • System overview
    • Software
    • Hardware
    • Alerts triggered
    • Action run
  • Device spotlight
    • Devices with the most alerts
    • New devices added
    • Devices with low disk space
reporting_executive overview.png
Figure 6: Executive overview report section (click to enlarge)

Executive Summary

This section is available for the Organization report type and includes the following data:

  • Health score
    • Total score: The average of the following category scores.
      • Proactive monitoring: The total percentage of workstations and laptops connected and reporting in real-time. Offline devices count against this score. Servers and NMS devices are not counted.
      • Server availability: The total percentage of servers connected and reporting in real-time. Down servers count against this score.
      • Disk health: The total percentage of devices reporting disk health OK. This score uses the same criteria as a WMI disk status query across all devices. Devices with SMART status errors count against this score. Refer to Microsoft Ignite: Win32_DiskDrive class for more information.
      • Antivirus protection: The total percentage of devices with active antivirus and up-to-date definition status, as reported by Windows Security Center. Devices must have Windows Security Center to be captured. Refer to Microsoft Ignite: The Windows Security Center for more information. 
  • Site overview by device type
  • Site overview by OS
  • System overview
    • Antivirus
    • Software
    • Hardware
    • Alerts triggered
    • Action run
  • Device spotlight
    • Devices with the most alerts
    • New devices added
    • Devices that had infections
    • Devices with low disk space
reporting_executive summary.png
Figure 7: Executive summary report section (click to enlarge)

Management Summary Sections

The following sections are available when using the Management Summary report template.

Management Summary

This section is available for the Organization report type and includes the following data:

  • Overall health
  • Patch coverage
  • Antivirus protection
  • Top volumes by disk usage
  • Top device types by count
  • Top device OS by count
reporting_management summary.png
Figure 8: Management summary report section (click to enlarge)

Asset Summary Sections

The following sections are available when using the Asset Summary report template.

Asset Changelog

This section is available for Global and Organization report types and reports the following data:

  • Devices added in the last 30 days
  • Devices added last 7 days

Device Notes

This section is available for Global and Organization report types and reports the following data:

  • Device name
  • Excerpt of the note
  • Date that the note was created

Device Spread

This section is available for the Organization report type and shows a pie graph of all devices for a specific organization.

reporting_device spread.png
Figure 9: Device spread report section (click to enlarge)

Devices by OS

This section is available for the Organization report type and includes the total number of devices for Microsoft Windows, Apple macOS, and Linux.

Move your mouse cursor over the bar graph to view details.

reporting_devices by OS.png
Figure 10: Devices by OS report section (click to enlarge)

Devices Details

This section is available for the Organization report type and includes the following data:

  • Device name
  • Vendor or model
  • Serial number
  • OS
  • Install date
  • Processors
  • Memory
  • Disk drives' size, status, and type
  • IPs, DNS, or gateway
  • Domain
  • BIOS version
  • BIOS release date
  • Last login
  • Last boot time
  • Uptime

Devices Hard Drive Details

This section is available for the Organization report type and includes the following data:

  • Hard Drive
  • Model
  • Windows (count)
  • Mac (count)
  • Linux (count)

Devices by Hard Drive

This section is available for the Organization report type and includes the following data:

  • Device List by Hard Drive Spread: Generates a table that includes device name, serial number, vendor, model, type, and status.
  • Device List with Disk Volume Details: Generates a table that includes device name, drive letter, drive type, file system, capacity, used space, and free percentage.

Devices Overview

This section is available for the Organization report type and includes the following data:

  • Device name
  • Vendor or model
  • Serial number
  • OS
  • Install date
  • Processors
  • Memory
  • Disk drives' size, status, and type

Hyper-V Host Summary

This section is available for the Organization report type and includes the following data:

  • Device name
  • OS
  • Service tag
  • IP address
  • Total VMs on
  • Datastore total size
  • Datastore name, free space, and total capacity
  • Active alerts

Hyper-V Virtual Machine Summary

This section is available for the Organization report type and includes the following data:

  • Host name
  • OS and IP address
  • vCPUs
  • Memory
  • Storage used versus total
  • Status
  • Tools installed
  • Snapshot exists
  • Active alerts
  • Guest tools

NMS Devices by Type

This section is available for the Organization report type and shows all devices by type (router, switch, firewall, or other) across an organization.

reporting_nms device by type.png
Figure 11: NMS devices by type report section (click to enlarge)

NMS Devices Details

This section is available for the Organization report type and includes the following data:

  • Device name
  • Vendor
  • Model
  • Location
  • Contact
  • Type
  • OS
  • Status

NMS Devices Spread

This section is available for the Organization report type and shows a pie graph of all Network Management System (NMS) devices for a specific organization (Cisco, Dell, Hewlett-Packard (HP), or other).

reporting_nms device spread.png
Figure 12: NMS devices spread report section (click to enlarge)

Software Inventory

This section is available for the Organization report type and includes the following data:

  • Software name
  • Version
  • Publisher
  • Device count and device name

VMware Host Summary

This section is available for the Organization and Global report types and includes the following data:

  • Host name
  • OS
  • Service tag
  • IP address
  • VM on versus the total number of VMs
  • Datastore total size
  • Datastore name, free space, and total capacity
  • Active alerts

VMware Virtual Machine Summary

This section is available for the Organization report type and includes the following data:

  • Host name
  • OS and IP address
  • vCPUs
  • Memory
  • Storage used versus total
  • Status
  • Tools installed
  • Snapshot exists
  • Active alerts
  • Guest tools

Patch Compliance Sections

The following sections are available when using the Patch Compliance report template.

Available Patch Count

This section is available for the Organization and Global report types and shows scores based on current data, including the following information:

  • Devices
  • OS
  • Total patches
  • OS patches (installed, approved, pending, and failed)
  • Third-party patches (installed, approved, pending, and failed)
reporting_patch count.png
Figure 13: Available patch count report section (click to enlarge)

OS Patch Enablement

This section is available for the Organization and Global report types and shows the percentage of devices with patch management policy activated, including data for deactivated patch management policies.

Patch Compliance

This section is available for the Organization and Global report types and indicates when the score is equal to the installed or total number of patches, including the following information:

  • Patch status score
  • Installed
  • Approved
  • Pending
  • Failed

Patch Device Overview

This section is available for the Organization and Global report types and shows the percentage of devices with patches installed versus the total number of patches across workstations and servers. Additionally, it provides the following information:

  • Device name
  • OS
  • Installed, approved, pending, or failed number of patches
  • Last scan date
  • Last scan result
  • Reboot pending
reporting_patch device overview.png
Figure 14: Patch device overview report section (click to enlarge)

Patch Status Device Chart

This section is available for the Organization report type and shows which devices have OS or third-party patches that are installed, approved, pending, or failed.

Patch Status Device List

This section is available for the Organization report type and shows the total number of patches, OS patches, and third-party patches for each device and the device's OS.

Top 50 Devices (Failed and Pending Patches)

This section is available for the Organization and Global report types and shows the top 50 devices with failed or pending OS or third-party patches, including the following data:

  • Device name
  • Patch count
  • Last successful scan date

Top 50 Failed or Pending Patches

This section is available for the Organization and Global report types and shows the top failed or pending OS or third-party patches, including the following data:

  • Patch job
  • Device affected

Device Backup Summary Sections

The following sections are available to report device backup data when using the Backup Summary report template. For SaaS backup reporting capabilities, refer to the NinjaOne SaaS Backup Reporting section of this article.

Backup Boot Verification History

This section is available for the Organization and Global report types and shows boot verification results and details for devices for the selected time period, including:

  • Start time
  • End time
  • Results
  • Backup job tested

Backup History

This section is available for the Organization and Global report types and shows backup warnings and failures for the selected time period, including the following data:

  • Organization
  • Plan
  • Total
  • Success
  • Warnings
  • Failed
  • Cancelled

Storage by Plan Type

This section is available for the Organization and Global report types and provides the following data:

  • Total Storage: Lists how much backup storage you are currently using across all of the devices in this organization.
  • File and Folder Backup: Lists how many workstations and servers you have using file and folder backups.
  • Image Backup: Lists how many workstations and servers use image backups.
  • Network Share Backup: Lists how many workstations and servers you have using network share backups.
  • Storage by File Type: Displays your organization's total backup storage by the types of files that are backed up.
  • Top Devices (or Organizations): Lists the top 10 devices or organizations that are using backup data in this organization. This data changes depending on whether you use the Organization or Global report type.
reporting_storage by plan type.png
Figure 15: Storage by plan type report section (click to enlarge)

Usage by Backup Type

This section is available for the Organization and Global report types and displays a graph of how much data is taken up by cloud storage versus local storage during the selected time period, and a list of the usage details for each device globally or in the organization.

reporting_usage by backup type.png
Figure 16: Usage by backup type report section (click to enlarge)

Usage by Device Status

This section is available for the Organization and Global report types and shows the data usage for the following categories, and lists devices that are deleted or deactivated:

  • Enabled: Data for devices that have NinjaOne Device Backup activated in the organization settings.
  • Disabled: Data for devices that no longer have NinjaOne Device Backup activated in the organization settings and still have backup data stored.
  • Deleted: Data for devices that were deleted from the NinjaOne app and still have backup data stored.
reporting_usage by device status.png
Figure 17: Usage by device status report section (click to enlarge)

NinjaOne SaaS Backup Reporting

In the Organization and Global report types, you can add a custom data table to report the total NinjaOne SaaS Backup cloud storage usage and the total number of seats in use. For information about how to add a custom data table to your report, refer to NinjaOne Reporting: Custom Data Tables for Summary Reports.

saas reporting.png
Figure 18: Add a custom data table (click to enlarge)

Ticketing Sections

The following sections are available when using the Ticketing report template.

Open, Pending, or Resolved Tickets

These three sections are available for the Organization and Global report types and provide a list of all open, pending, or resolved tickets for the selected time period, including the following data:

  • Ticket ID
  • Location
  • Requester name
  • Primary assignee
  • Status
  • Type
  • Priority
  • Severity
  • Source
  • Device
  • Date

Resolution Time

This section is available for the Organization and Global report types and provides the following data for the selected time period:

  • Mean time to resolve
  • One-touch resolution
  • First response time
  • Compilation of tickets that were resolved or touched within:
    • 0–5 hours
    • 5–24 hours
    • 1–7 days
    • 7–30 days
    • More than 30 days

Technician Ticket Efficiency

This section is available for the Organization and Global report types and shows the number of tickets taken and solved by each technician during the selected time period.

Ticket Volume

This section is available for the Organization and Global report types and provides the following data:

  • Total status and count
  • Tickets created per day
  • Tickets created per hour
    • Start time
    • End time
    • Total

Additional Resources

For more information about the NinjaOne Reporting application, refer to Reporting: Resource Catalog.

FAQ

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