Using NinjaOne Remote with Linux Devices

Topic

This article explains how to set up NinjaOne Remote on Linux.

Environment

NinjaOne Remote
Linux

Description

NinjaOne Remote supports remote connections to devices running supported Linux distributions. The Linux device must have a graphical user interface (GUI) to support remote desktop connections. Before connecting, install the required dependencies on the Linux device and activate the NinjaOne Remote integration in NinjaOne.

Install Linux Dependencies
Activate the Integration for the Organization
- Connection Behavior Options
Connecting to a Device

Install Linux Dependencies

Install the required packages on the Linux device before connecting. You can perform this installation via remote command line access or script automation in NinjaOne.

Debian-Based Linux

sudo apt install libxcb-xinput0 libxcb-xinerama0 libxcb-cursor0 libopengl0 -y

Red Hat x64-Based Linux

sudo yum install xcb-util-cursor.x86_64 xcb-util-wm.x86_64 xcb-util-keysyms.x86_64 libglvnd-opengl -y

Red Hat ARM64-Based Linux

sudo yum install xcb-util-cursor.aarch64 xcb-util-wm.aarch64 xcb-util-keysyms.aarch64 libglvnd-opengl -y

Activate the Integration for the Organization

To activate the integration, complete the following steps:

In NinjaOne, navigate to Administration → Organizations, then select your organization in the list.

**Figure 1**: Administration → Organizations (click to enlarge)

On the organization's configuration page, click NinjaOne Remote, select the General tab, then click Enable integration.

**Figure 2**: NinjaOne Remote → General → Enable integration (click to enlarge)

Select the Linux Server checkbox. NinjaOne displays additional checkboxes you can use to configure connection behavior.

Connection Behavior Options

Use these settings to control what happens on the remote device when a technician initiates a connection.

Ask the end user for a confirmation before connecting: Require users to click a confirmation button on their remote devices before establishing the connection.
Allow access if the end-user does not answer within the timeout threshold: Select this checkbox to allow the connection automatically if the end user does not respond to the confirmation prompt within the specified time.
Confirmation timeout: Select the amount of time NinjaOne Remote should wait for a response before bypassing the confirmation prompt and establishing the connection.

**Figure 3**: Connection behavior options (click to enlarge)

Connecting to a Device

To connect to a device, complete the following steps:

In the device's overview page, click the NinjaOne Remote icon. This icon appears only if NinjaOne Remote is activated and the remote machine is online.

**Figure 4**: The NinjaOne Remote icon (click to enlarge)

NinjaOne will prompt you to confirm, then establish the connection. Refer to NinjaOne Remote: Connecting to a Device to learn about the tools available once you are connected to the remote Linux device.