Issue
Alerts raised from a NinjaOne cloud monitor condition do not create tickets in Zendesk.
Environment
NinjaOne and Zendesk integration
Cause
The issue with the condition failing in Zendesk could be related to several factors based on the integration and configuration settings
Resolution
This is a known issue that we are currently working to fix. We expect the problem to be resolved in our upcoming version 9.0 release. Thank you for your patience.