NinjaOne Documentation
Knowledge at your fingertips when it matters most
Standardize procedures, boost efficiency, and empower techs with instant access to critical info – all within NinjaOne.
Why NinjaOne Documentation
Boost IT efficiency
Empower your team to tackle any issue by centralizing knowledge, automating tasks, and streamlining onboarding.
Access and retain institutional knowledge
Ensure critical information is always accessible and up-to-date with standardized, centralized, and collaborative knowledge bases.
Reduce risk and improve security
Minimize errors and mitigate security risks with managed credentials, enforced access controls, and streamlined IT documentation.
Centralize your IT knowledge vault
Unified and single-pane
Unify NinjaOne endpoint management, ticketing, and documentation into a single solution for ultimate efficiency.
Customizable templates
In addition to out-of-the-box templates, create fully custom documentation templates to document any assets, workflow, account, and more.
Completion progress at a glance
Prioritize critical information gathering with mandatory statuses and get a bird’s eye view of organizations that have outstanding documentation requirements from your dashboard.
Enterprise-grade security
Ensure your credentials and files are secure with encryption, MFA protection, and role-based access controls.
Relationship mapping
Connect associated documents and assets like technicians, devices, passwords, and more, ensuring transparency and consolidation in one place.
Knowledge base
Create customized wikis to collect and store your most important documents and files globally or for a specific organization and share with end users for enhanced productivity.
Checklists
Standardize processes and establish technician consistency with customized checklists that exist at the global or organization level.
Documentation automation
Utilize NinjaOne’s powerful automation engine and APIs to expedite the development and upkeep of your most important documents.
Why leading IT teams use NinjaOne Documenation
“After reviewing a host of RMM vendors we decided on NinjaOne for affordability, features, integrations, and support. Integrated ticketing and documentation modules allow us to utilize NinjaOne as a nearly one-stop hub for all things…which alleviated two third-party vendors for us.”
– Gil M., CTO
“Ultimately, for us Ninja had everything at the time: remote access, patch management, and they are offering IT Documentation as one of the core features. NinjaOne has really become a unified IT Operations Platform, so it’s cool that they took that feature request seriously. We were able to start small with Ninja and scale as we grew.”
– Alan B., Client Success Representative
Ninja was so easy to setup. It tells me everything I need to know about a computer and what’s going on…documentation is precise, easy to follow, and accurate. I’m not really sure I could love this product and this company any more than I do.”
– Tim V, Director of Technology
Move beyond IT documentation to Unified IT Management
Efficiently monitor, manage, and support client endpoints at scale.
Improve ticket resolution times and service delivery outcomes with context-rich automated IT ticketing.
Get market-leading endpoint visibility and control in an easy-to-use platform that drives technician efficiency.
Protect end-user data with NinjaOne’s automated, easy-to-manage backup solution for your distributed endpoints.
Related resources
IT Documentation Examples and Templates
Discover the importance of building a solid foundation of organizational knowledge and making it easily accessible to your team.
What is IT Documentation Software and Why Do You Need It?
Learn more about the ways that IT documentation can help streamline operations and solve end-user issues faster.
5 IT Documentation Best Practices in 2022
Find out some best practices for IT Documentation for 2022 and beyond.
IT Documentation Software FAQs
How Does NinjaOne’s IT Documentation Software Work?
Documentation is a hassle, unless you have NinjaOne’s IT documentation software. NinjaOne’s IT documentation software allows users to manage documentation from a single console, structure and standardize documents, map relationships, store and secure credentials, and automate documentation development and upkeep. The solution also provides secure file storage and enterprise-grade security to ensure that your important information remains safe and protected. Watch Ninja’s demo video to see how NinjaOne makes documentation a quick and easy process.
What Is IT Documentation Software Used For?
The main reason why IT teams adopt IT documentation software is to make documentation easier and simpler. The days of filling out documentation by hand are long-gone, so IT teams rely on documentation software to simplify, automate, standardize, and store documentation. With NinjaOne’s IT documentation software, businesses can handle all types of IT documentation, including process documentation, device documentation, environmental documentation, and credentials documentation.
Benefits of NinjaOne’s IT Documentation Software
NinjaOne’s IT documentation software provides IT documentation, ticketing, and endpoint management from a single pane of glass, eliminating the need to switch between tools and screens. With NinjaOne, technicians can reduce knowledge loss, secure information, and simplify IT documentation so that users never have to hunt for information again. Browse the library of documentation templates, or build an unlimited number of customized document templates with 20+ field types. Find out why leading IT teams choose NinjaOne with these IT documentation reviews.
Do I Need NinjaOne’s IT Documentation Tool?
IT teams and MSPs who need to standardize, automate, and simplify IT documentation rely on NinjaOne. Some common issues that NinjaOne immediately solves are constantly switching between tools, memorizing rather than documenting information, always hunting for information, and wasting precious hours on IT documentation processes that can be simplified and automated. If all these issues sound familiar, it’s time to become a Ninja partner. Sign up for a free trial now.
How Much NinjaOne IT Documentation Software Cost?
NinjaOne’s IT documentation software is offered with pay-per-device pricing. With NinjaOne, you pay monthly only for the solutions and services that you need. Visit the pricing page and enter your information to receive a custom quote for NinjaOne’s IT documentation software. Want to try the software before you buy it? Sign up for a free trial to access all of NinjaOne’s tools and features.
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