Centralize documentation for faster problem-solving
Standardize your IT knowledge base to boost IT efficiency
Empower your IT team with easy-to-find, uniform technical documentation
Improve IT efficiency
Automated, centralized documentation enables technicians to find answers in seconds and focus on maintaining optimal system performance.
Maximize knowledge sharing
User-friendly, collaborative documentation improves fill and update rates, ensuring your team has better documentation.
Reduce risk. Improve security.
Minimize human error, enforce access controls, and centralize documentation.
Customers love NinjaOne
saved time on manual tasks through automation
replaced 3-4 tools with NinjaOne
Features and Solutions
Unified and single-pane
Unify NinjaOne endpoint management, ticketing, and documentation into a single solution for ultimate efficiency.
Customizable templates
In addition to out-of-the-box templates, create fully custom documentation templates to document any assets, workflow, account, and more.
Completion progress at a glance
Prioritize critical information gathering with mandatory statuses and get a bird’s eye view of organizations that have outstanding documentation requirements from your dashboard.
Enterprise-grade security
Ensure your credentials and files are secure with encryption, MFA protection, and role-based access controls.
Relationship mapping
Connect associated documents and assets like technicians, devices, passwords, and more, ensuring transparency and consolidation in one place.
Knowledge base
Create customized wikis to collect and store your most important documents and files globally or for a specific organization and share with end users for enhanced productivity.
Checklists
Standardize processes and establish technician consistency with customized checklists that exist at the global or organization level.
Documentation automation
Utilize NinjaOne’s powerful automation engine and APIs to expedite the development and upkeep of your most important documents.
Runbooks
Easily hand over step-by-step instructions for tasks or procedures to clients or other team members by exporting Runbooks for an organization.
NinjaOne kicks IT into hyperdrive, and helps DECKED keep pace with rapid growth
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Resources
FAQs
How Does NinjaOne’s IT Documentation Software Work?
Documentation is a hassle, unless you have NinjaOne’s IT documentation software. NinjaOne’s IT documentation software allows users to manage documentation from a single console, structure and standardize documents, map relationships, store and secure credentials, and automate documentation development and upkeep. The solution also provides secure file storage and enterprise-grade security to ensure that your important information remains safe and protected. Watch Ninja’s demo video to see how NinjaOne makes documentation a quick and easy process.
What Is IT Documentation Software Used For?
The main reason why IT teams adopt IT documentation software is to make documentation easier and simpler. The days of filling out documentation by hand are long-gone, so IT teams rely on documentation software to simplify, automate, standardize, and store documentation. With NinjaOne’s IT documentation software, businesses can handle all types of IT documentation, including process documentation, device documentation, environmental documentation, and credentials documentation.
Benefits of NinjaOne’s IT Documentation Software
NinjaOne’s IT documentation software provides IT documentation, ticketing, and endpoint management from a single pane of glass, eliminating the need to switch between tools and screens. With NinjaOne, technicians can reduce knowledge loss, secure information, and simplify IT documentation so that users never have to hunt for information again. Browse the library of documentation templates, or build an unlimited number of customized document templates with 20+ field types. Find out why leading IT teams choose NinjaOne with these IT documentation reviews.
Do I Need NinjaOne’s IT Documentation Tool?
IT teams and MSPs who need to standardize, automate, and simplify IT documentation rely on NinjaOne. Some common issues that NinjaOne immediately solves are constantly switching between tools, memorizing rather than documenting information, always hunting for information, and wasting precious hours on IT documentation processes that can be simplified and automated. If all these issues sound familiar, it’s time to become a Ninja partner. Sign up for a free trial now.
How Much NinjaOne IT Documentation Software Cost?
NinjaOne’s IT documentation software is offered with pay-per-device pricing. With NinjaOne, you pay monthly only for the solutions and services that you need. Visit the pricing page and enter your information to receive a custom quote for NinjaOne’s IT documentation software. Want to try the software before you buy it? Sign up for a free trial to access all of NinjaOne’s tools and features.