Topic
This article explains how to uninstall the SentinelOne agent from an endpoint.
Environment
- Microsoft Windows
- SentinelOne
Description
These uninstall instructions are derived from SentinelOne's official procedures, which you can access through the SentinelOne Singularity Operations Center (external link - login required). These basic instructions are available for your convenience if you do not have login access to SentinelOne's website.
Prerequisites
Before you can remove the SentinelOne agent, you'll need to deactivate the Anti-Tamper setting in SentinelOne Agent → Security Settings in the SentinelOne Management Console.
Uninstalling SentinelOne from the Endpoint
To uninstall SentinelOne, you will need to manually remove it from the endpoint locally by performing the following steps:
- Download
SentinelOneInstaller.exefrom the SentinelOne Management Console to the endpoint. - Open a command prompt with administrator-level privileges on the device.
- Navigate to the directory where you downloaded the
SentinelOneInstaller.exefile. - Run the following command after the name of the executable file on the endpoint:
SentinelOneInstaller.exe -c - Reboot the device.
- The SentinelOne software should no longer be present on the endpoint. If the preceding workflow was unsuccessful, proceed to the Uninstalling in Safe Mode section of this article for alternate removal steps.
Uninstalling in Windows Safe Mode
To uninstall the SentinelOne agent in safe mode, follow these steps:
- If you have not already done so, download
SentinelOneInstaller.exefrom the SentinelOne Management Console to the endpoint. - Boot the endpoint device into safe mode.
- Open a command prompt with administrator-level privileges on the device.
- From the command prompt, navigate to where you downloaded the
SentinelOneInstaller.exefile. Run the command:
SentinelOneInstaller.exe -cSentinelOneInstaller_windows_64bit_v22_1_5_11025.exe -c- Wait for the uninstall to complete.
- Reboot the endpoint into normal mode.
Additional Resources
For more in-depth information about uninstalling SentinelOne, refer to SentinelOne Singularity Operations Center (external link - login required).