Topic
This article answers frequently asked questions about NinjaOne IT Asset Management (ITAM).
Environment
NinjaOne Endpoint Management
Questions
Select a question to review the answer:
- How do I define a specific piece of software that is licensed to my organization?
- How do I identify license consumption per device? Can I change the quantity?
- How do I view which devices or end users are assigned to a license?
- How do I know when a software license is up for renewal?
How do I define a specific piece of software that is licensed to my organization?
Refer to NinjaOne Asset Management: Software Licenses to learn how to record a software license in NinjaOne. License details can include general information, such as purchase date and manufacturer, and any entities associated with it that contribute to the license count.
How do I identify license consumption per device? Can I change the quantity?
From the License management page, review the Usage column. If the asset is being under-licensed, you will see an alert icon next to the count.
You can update this amount by moving your cursor over the row, clicking the ellipsis button, and then selecting Edit quantity.
How do I view which devices or end users are assigned to a license?
Open the license detail page from the License management screen and open the Licensed end user or Licensed device tab. This tab name will vary depending on how the license was assigned. Change this data by clicking Edit → Edit settings → Assignments.
You can also open the user detail page from the end user dashboard and view the Asset → Licenses information. Refer to NinjaOne Dashboards: Assets for more information.
How do I know when a software license is up for renewal?
If auto-renewal is enabled for a license and includes an expiration or renewal date, you can view this data in the Auto-renewal and Expiration/Renewal date columns on the License management page. If these columns are not displaying, open table settings and ensure they are added.
You can also view this data from the license detail page.
Additional Resources
Refer to the following resources to learn more about ITAM in NinjaOne: