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Remote Access: Resource Catalog

  • Last Updated April 13, 2026

Topic

NinjaOne provides multiple resources for our robust remote access solution. To aid your knowledge search, refer to this catalog for a complete list of guides and a brief description of each. 

Environment

  • NinjaOne Remote
  • Quick Connect
  • NinjaOne Integrations

Description

Select a category to review the related resources:

Getting Started

The following resources will help you activate the application for use:

  • NinjaOne Remote: Getting Started:
    • Learn about the tool and its abilities
    • Enable and set up the tool in NinjaOne
      • Set up branding and default player settings
      • Add an IP Allowlist
      • Configure organization specifications for using the tool
      • Manage confirmation requirements from end user to connect
      • Grant technicians and end users permission to access NinjaOne Remote
    • Download and install the NinjaOne Remote Application
  • NinjaOne Remote: Using NinjaOne Remote with Linux Devices

Using Quick Connect

NinjaOne Quick Connect is a remote access tool designed for ad hoc support and rapid deployment, unlike NinjaOne Remote, which works with devices already integrated into NinjaOne. 

Quick Connect allows immediate, one-time access to devices without pre-installed agents, making it ideal for new client onboarding, emergency support, and managing devices not regularly monitored in the remote monitoring and management (RMM) system. Quick Connect streamlines the remote connection process for rapid problem resolution or RMM deployment in many contexts.

Supplemental Guides

The following resources may help you use the application once you activate it:

  • Deploy NinjaOne Remote to Devices: This article provides instructions and requirements for enabling NinjaOne Remote at the organization level for remote access to a device.
  • Connecting to a Device: This article discusses how to use NinjaOne Remote to connect to a managed device in your NinjaOne environment.
  • Background Mode: This article explains how to connect in Background Mode in NinjaOne Remote and explains the tools and settings available to technicians.
  • Remote Printing:  Print documents when connected via NinjaOne Remote. 
  • NinjaOne Assist Mobile Application: The NinjaOne Assist mobile application now supports screenshare using Quick Connect. The technician must create an invitation on the Web app and share it with the end user, who will enter the code on their device after tapping Remote Support Portal within the mobile app.
  • How to Remotely Access and Control iPads and iPhones: In this video tutorial, we’ll show you how remote management for iPads and iPhones works, and then walk you through the best methods and tools to learn how to remotely access and control iPads and iPhones, ensuring you stay connected no matter where you are.

Help and Troubleshooting

Refer to the following resources for help if you encounter an issue:

Other Remote Tools

  • Remote Tools: Remote tools allow you to access and manage different aspects of a device without having to access the machine itself or interrupt the end user. These tools can be accessed from the Tools tab on the device page.
  • Remote Tools: File Browser: This article goes into further detail for using the File Browser remote tool, including how to work with files and folders from NinjaOne.

Third-Party Remote Applications

Refer to the following resources for help with remote application integrations within NinjaOne:

FAQ

Next Steps