Issue
There are duplicate devices appearing in my Webroot GSM console.
Environment
- NinjaOne Integrations
- Webroot or OpenText
Cause
This is a known issue on Webroot's end.
Resolution
Webroot provides assistance for this issue in their documentation. Access it here: Windows 10 duplicate devices Consumer (external link).
Additional Resources
Refer to the following resources to learn more about the Webroot integration in NinjaOne: