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Integrations and Third-Party Apps Resource Catalog

Topic

This article provides documentation resources for third-party applications that can integrate with NinjaOne. Each resource includes a brief summary of its contents. 

Some integrations may not be available in the NinjaOne FedRAMP instance.

Environment

NinjaOne integrations

Description

The following index provides a complete list of available third-party integration guides. Select a topic to continue.

Getting Started 

Integration and Feature Availability by Region

Antivirus

Bitdefender 

The GravityZone processes organized below in the numbered list should be implemented in the order provided. Other articles can be used as needed. 

  1. Bitdefender GravityZone: Integration Guide
    • Provisioning Bitdefender GravityZone Accounts
    • Enable the Bitdefender GravityZone integration
    • Deploy GravityZone Integration Policy to Machines

    • Enable Notifications and Ticketing Rules

    • Check if GravityZone is Up to Date

    • Enable Additional Admin Access

  2. Bitdefender GravityZone Partner Account Registration and Provisioning
  3. Bitdefender GravityZone: Enable and Install Modules
  4. Bitdefender GravityZone Managed Device Mapping: Use this guide if the Managed field reflects "No" in the GravityZone app at the device level under the Settings tab.

SentinelOne

  • SentinelOne API Tokens: SentinelOne uses tokens to access the API (Application Programming Interface) management console, and tokens can be used to enable the SentinelOne integration with NinjaOne. 
    • About API Tokens in SentinelOne
      • SentinelOne API Token Characteristics
      • API Token Best Practices
    • Generate an API Token
    • API Token Health and Re-Sync
    • API Token Expiration and Renewal Notifications
  • SentinelOne: Integration Guide
    • Overview
      • SentinelOne OS Support
      • Updates
      • Resources
    • Enabling SentinelOne
    • Retry Failed Installation
    • Mapping NinjaOne to SentinelOne
      • Navigating to Sentinel One Mappings
      • Mapping Statuses
    • Navigate to SentinelOne from NinjaOne
  • SentinelOne Policy Configuration
    • Deploy SentinelOne at the Policy Level
    • Enable Notifications for Activities
  • SentinelOne Dashboard Tools and Threat Remediation
    • View SentinelOne Agent Status
    • Perform a Full Disk Scan
    • Remediate Threats on SentinelOne Devices
    • View SentinelOne Activities in NinjaOne
  • SentinelOne: Product Resources
    • Where to Find SentinelOne Admin or Customer Documentation 
    • SentinelOne Public Resources
  • SentinelOne Troubleshooting
  • SentinelOne: FAQ

Webroot

Webroot webinars

CrowdStrike

  • CrowdStrike: Integration Guide: NinjaOne's integration with CrowdStrike Falcon (FalconInsight XDR and Falcon Prevent), an integrated cloud-based endpoint detection and response (EDR) and endpoint protection platform (EPP) solution.

Backup/Disaster Recovery

Cloudberry

  • Cloudberry: Integration Guide
  • Cloudberry: Image Backup
    • Organization Level Settings
    • Policy Configuration
  • Cloudberry: Image Restore
    • Setting an Image Recovery Password

    • Performing an Image Restore

      • Bare Metal Recovery (USB)

      • Virtual Disk Restore

      • Physical Volume Restore

  • Cloudberry: Retention Policy: When creating a Cloudberry backup plan, you have the option to set up a retention policy. It's important to set up this policy in such a way that you are able to clear unnecessary data from the cloud, but also that you maintain necessary data to be available for potential restores.
  • Cloudberry: Block-Level Backup: Within NinjaOne's Cloudberry integration, image backups are block-level by default. Block-level backups can speed up the backup process, significantly reduce the amount of data that is moved to storage each day and prevent loss of valuable data - even if your files have been modified multiple times.
  • Cloudberry: MBS TCP Ports Configuration: The architecture of Cloudberry's Managed Backup Service requires certain configuration in the client's OS if the client is behind NAT (or even in general Proxy / Firewall system).
  • Cloudberry: Deleting Data: This guide goes over the two different ways to delete Cloudberry backup data.
  • Cloudberry: Troubleshooting backup failures

ShadowProtect

ShadowProtect/ImageManager: Integration Guide

IT Glue

Service Automation and Management (PSA and ITSM)

HaloPSA

Accelo

Autotask

ConnectWise Manage

Freshservice

ServiceNow

Zendesk

RepairShopr

RepairShopr is not available in the NinjaOne FedRAMP instance.

Remote Access

Splashtop

TeamViewer

Cloud RDP

ConnectWise 

Vulnerability Management

Other Integrations

  • CIPP: Integration Guide : CIPP (CyberDrain Improved Partner Portal) adds Microsoft 365 monitoring and management to the NinjaOne console.
    • Manage and monitor all your Microsoft 365 tenants from a single console within NinjaOne.
    • Gain quick access to CIPP’s direct instance and managed Microsoft 365 tenants.
    • Quickly view summarized data from each of your Microsoft tenants for organizations, devices and users.
    • Utilize the power of CIPP to quickly resolve support incidents or carry out support tasks.
    • Monitor Intune compliance status of a device in M365 instances directly from NinjaOne.
  • WinGet (Windows Package Manager) Integration Guide: WinGet is the Windows Package Manager command line tool. Within the NinjaOne console, the WinGet integration is used to install and upgrade applications on Windows 10+ devices and configure patch settings for selected software. 

Help and Troubleshooting

 

FAQ

Next Steps