Issue
Pre-flight checks for a protected endpoint's backup job fail with the error message, "NAS_NO_HOST_FOUND 316."
Environment
NinjaOne Backup
Cause
This error indicates that NinjaOne was unable to resolve the Network Attached Storage (NAS) device's DNS name on the local network.
Resolution
This error occurs because the machine performing the backup is unable to resolve the NAS device's hostname. Ensure that both devices are on the same network when the backup attempt is underway.
Additional Resources
For additional troubleshooting guidance, refer to NinjaOne Backup: Troubleshooting Error Codes.