Already a NinjaOne customer? Log in to view more guides and the latest updates.

NinjaOne NMS: Troubleshooting: SNMP Device Offline in NinjaOne

Issue

An SNMP device has gone offline in NinjaOne.

Environment

NinjaOne Network Management System (NMS)

Cause

This may occur if the delegate machine cannot reach the SNMP device.

Resolution

Log in to the NM Delegate machine and ping the IP address of the SNMP device.

If it is not reachable, resolve the issue with the network. 

Additional Resources

NinjaOne NMS: Resource Catalog

FAQ

Next Steps