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Bitdefender GravityZone Troubleshooting: Installation Error “Internal Software Problems”

Issue

Upon deploying Bitdefender GravityZone at the policy level, an entry in the Activity feed states, "GravityZone: installation incomplete, not all components are installed due to internal software problems. Error code: <error>. Please check the NinjaOne Dojo for more details."

Environment

  • NinjaOne integrated vendors
  • Bitdefender GravityZone

Cause

This could be indicative of several different installation issues.

Resolution

Refer to Bitdefender's error code documentation for more information on the particular error that you are receiving.

Additional Resources

The following learning content will help you fully utilize the Bitdefender GravityZone feature set.

FAQ

Next Steps