Topic
This article answers frequently asked questions about NinjaOne in general. These questions are most commonly asked when first getting started with the software.
Environment
NinjaOne platform
Description
- In what languages does NinjaOne Support provide services?
- Who should I contact for sales or account-related questions?
- What browsers does NinjaOne support?
- Additional Resources
In what languages does NinjaOne Support provide services?
NinjaOne Support provides services in the following languages:
- English
- German
- Italian
- French
- Spanish
- Portuguese
- Arabic
- Romanian
Important Note: Non-English-speaking support is available Monday–Friday from 6 AM–4 PM GMT.
Who should I contact for sales or account-related questions?
If you haven't been assigned an Account Manager, please email [email protected], and a Customer Success team member can help you.
You can also call us at 1-888-542-8339 x1 for assistance.
What browsers does NinjaOne support?
NinjaOne supports the latest version of the following browsers:
Chrome
Edge
Firefox
Safari
NinjaOne also offers a NinjaOne Mobile app for iOS and Android, which is built for technician use. Our NinjaOne Assist app is built for end users.
Additional Resources
- Onboarding Automation with NinjaOne
- NinjaOne Onboarding Guide
- MDM: Resource Catalogue
- Reporting: Resource Catalogue
- Patching Resource Catalogue
- Remote Access: Resource Catalog
- SaaS Backup Resource Catalog
- Ticketing Resource Catalogue
- Custom Fields: Resource Catalog
- User Management: Resource Catalog
- NinjaOne Agent: Resource Catalogue
- Policy Management: Resource Catalog