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Getting Started with the NinjaOne Integration

  • Last Updated May 5, 2026

Topic

This article explains how to get started with the NinjaOne SaaS Backup Integration in NinjaOne.

Environment

  • NinjaOne
  • NinjaOne SaaS Backup Partner Portal
  • NinjaOne SaaS Backup End-user Portal

Description

NinjaOne SaaS Backup is a cloud backup platform that helps businesses securely back up, manage, recover, and protect their business information. Automated backups simplify the backup, recovery, and compliance experience. NinjaOne SaaS Backup works with Microsoft 365 (Email, OneDrive, SharePoint, Contacts, Calendars, Tasks, and Teams), Google Workspace (GWS) (including Calendars, Contacts, and Tasks), and other IMAP email servers. NinjaOne uses 256-bit (AES) encryption at rest and in transit, supporting multi-factor authentication (MFA).

After you have activated the NinjaOne SaaS Backup integration on the Administration → Apps page, you're ready to set up a new organization to back up.

These instructions assume you are setting up a new SaaS Backup account. If you wish to link an already established NinjaOne SaaS Backup organization to your NinjaOne account, refer to NinjaOne SaaS Backup: Linking to a NinjaOne Organization. If you wish to link a previously established Dropsuite organization to your NinjaOne account, refer to NinjaOne SaaS Backup: Integrating Dropsuite accounts into NinjaOne.

Enable SaaS Backup for your Organization

To enable SaaS Backup for an organization in NinjaOne, follow these steps:

  1. Log in to NinjaOne and navigate to Administration → Apps→ NinjaOne SaaS Backup.
  2. Click the NinjaOne SaaS Backup tile to launch the application.
fig1.jpg
Figure 1: The Apps page (click to enlarge)
If you are performing a first-time setup, NinjaOne will prompt you to choose a region and ask you if you'd like to set up an organization. You can click Continue and move ahead to step six in this procedure. If you've previously activated the NinjaOne Saas backup app, NinjaOne will not display the prompt, so you should continue from step three instead.
  1.  Click the Organizations tab.
  2. Click the Manage Organizations drop-down menu and select Enable SaaS Backup for Organizations.
    NinjaOne SaaS Backup will display a list of all the organizations you manage. 
  3. Click the Manage Organizations drop-down menu, and select Enable SaaS Backup for Organizations.
Figure 2: Organizations (click to enlarge)
  1. NinjaOne will display the Enable SaaS Backup for Organizations dialog. Use the drop-down menus to specify your choices for the following options:
  • NinjaOne organization: Select the NinjaOne organization that you want to add to SaaS Backup.
  • Storage Location: Specify the location to be used for storage of your SaaS Backup data.
  • Plan: Choose the Backup plan you wish to use.

The Backup plan options vary by region. You may have some or all of these plan options:

PlanDescription
SaaS BackupBackups run up to 12 times daily based on a predetermined schedule and whether a data change is detected. Includes emails and additional data depending on your tenant (Microsoft 365 or Google Workspace).
SaaS ArchiverStores copies of all incoming and outgoing emails for continuous real-time email backup. 
Entra BackupSame as SaaS Backup, but also includes Microsoft Entra ID backup capabilities
Entra ArchiverSame as the Archiver plan, but also includes Microsoft Entra ID backup capabilities
Your cost will vary depending on the plan you choose and other factors. For information about plan pricing, contact the NinjaOne sales team.
  1. After you've made your selections, click Enable.
Figure 3: Enable SaaS Backup (click to enlarge)

NinjaOne will launch the Add Backup page in your new SaaS Backup Partner Portal so that you can configure your new plan.

  1. On the Add Backup page, click the sign-in link for the application you want to add backups for.
Figure 4: Add Backup (click to enlarge)

NinjaOne SaaS Backup will redirect you to the sign-in page for the application you selected. You'll need to log in to your tenant with administrative privileges to configure the required access permissions. The configuration instructions will differ depending on the specific application. 

  1. Follow the configuration instructions provided in the specific application. For detailed information about configuring your tenant, review these documents:
  1. After setting up the tenant using the above steps, the Add Backup page on your NinjaOne SaaS Backup End-User Portal will open. The End-User Portal lists all user accounts in your tenant. You can choose which users you want backed up by selecting the box next to their name, then selecting + Add to Backup.
Figure 5: Add Backup (click to enlarge)
Each account you choose to back up adds one seat to your license, and so will affect your cost. For information about plan pricing, contact the NinjaOne sales team.

SaaS Backup Partner Portal in NinjaOne

With setup complete, you can now access both the SaaS Backup Partner Portal and the End-User Portal, and monitor and manage your SaaS Backups directly from the SaaS Back dashboard in NinjaOne. For instructions about using this dashboard, refer to

Figure 6: SaaS Backup dashboard (click to enlarge)

Additional Resources

You can access these resources for more information about NinjaOne SaaS Backup:

FAQ

Next Steps