NinjaOne Backup: SaaS Backup: Setting Archiver Retention Policies

Topic

This article discusses how to set standard, custom, and SharePoint retention policies in the NinjaOne SaaS Backup Archiver.

Environment

NinjaOne SaaS Backup Partner Portal

Description

Enabling Archiver

You must enable Archiver in the NinjaOne SaaS Backup Partner Portal. You cannot enable this feature from the NinjaOne portal or the NinjaOne SaaS Backup Integration. 

1. Log in to the NinjaOne SaaS Backup Partner Portal and navigate to the organization you wish to back up.
2. Click the ellipsis (three dots) icon and select View Details.
3. Click Subscriptions, then choose SaaS Archiver from the drop-down menu.
4. Choose your subscription plan and click the Update button.
5. Click Yes, continue to confirm the subscription update. 

On logging in after converting from standard SaaS Backup to Archiver, you will see an alert that you have two domains. This is because NinjaOne is backing up two test domains as part of the SaaS Backup support environment

After enabling your Archiver account, the system will prompt you to set a retention policy. 

Setting a Standard Retention Policy

The standard retention policy applies to everything in the organization, including email, OneDrive, calendars, tasks, and more. 

1. On the Retention Policy page, click Create New. The Retention Policy Configuration dialog box will open.
2. Name the policy, then click the For drop-down menu and select All.
3. Use the Retention Period options to specify a retention period, or click Set to Unlimited for unlimited retention. 

Setting a Custom Retention Policy

You can create multiple retention policies for different departments or accounts within your organization, granularized down to specific teams or individual accounts. This lets you segment accounts requiring specified retention periods for compliance requirements, while still keeping your chosen retention periods for main line-of-business accounts. 

To create a custom retention policy:

1. On the Retention Policy page, click Create New. The Retention Policy Configuration modal will open.
2. Name the policy, then click the For drop-down menu and choose the policy's coverage area (Department or Email).
3. Use the Retention Period options to specify a retention period, or click Set to Unlimited for unlimited retention. 

Setting a SharePoint Retention Policy

Archiver lets you create a separate policy specifically for backing up SharePoint. 

1. On the Retention Policy page, click Create New. The Retention Policy Configuration modal will open.
2. Name the policy, then click the For drop-down menu and select SharePoint.
3. Select the SharePoint Sites you wish to include in the policy.

Additional Resources

• Getting started with Archiver
• Setting Archiver Retention Policies
• Backing Up Private Teams Chats
• Preserving Backups With Legal Hold
• Searching Backups With eDiscovery
• Department Sync for Archiver
• Archiver Always-on Email Backup FAQs