NinjaOne NMS: Device Dashboard Navigation and Management

Topic

This article describes how to view and work with NinjaOne NMS in the Devices dashboard.

Environment

NinjaOne Network Management System (NMS)

Description

The Devices dashboard lets you view the details of your NMS-managed devices and allows you to view, configure, and manage individual devices.

Viewing NMS Devices in the Dashboard

You can view your NMS-managed devices in the NinjaOne Devices dashboard.

In NinjaOne, click Devices, then click the Type drop-down menu and select NMS.

**Figure 1**: Devices → Type → NMS (click to enlarge)

The Devices page will populate a list of devices discovered during network discovery jobs. You can use the drop-down menus to filter for specific criteria, or click the column headers to sort by data.

**Figure 2**: NMS devices in the Devices list (click to enlarge)

Viewing Managed Device Information

This section provides a quick overview of a device's details. You can find additional information in the Details or Settings tabs.

In NinjaOne, click Devices, then click the Overview tab. NinjaOne will show the device's details in the Device information card. The information displayed will vary, depending on the type of device.

**Figure 3**: Devices → Overview → Device Information (click to enlarge)

The following items relate to NMS device management (Items with an asterisk require valid SNMP credentials to view):

OS*
Manufacturer/Model*
IP address
Uptime*
Device role
Policy
Organization
Location
NMS delegate
Contact*
Description*
Serial numbers*
Location"

Valid SNMP credentials only provide data on standard NinjaOne-supported management information bases (MIBs) and any devices that NinjaOne added due to the use of non-standard field object identifiers (OIDs). If the field does not appear, NinjaOne cannot retrieve the field data via SNMP.

Viewing Device Activity

In the Devices dashboard, click the Overview tab. NinjaOne will show activities taking place on the device in the Activities card.

**Figure 4**: Devices → Overview → Activities (click to enlarge)

The following items are related to NMS device management:

Credential changes
Settings adjustments
Policy updates
SSH/Telnet sessions
Maintenance mode entry and exit
Condition triggers and resets

Connecting to Devices Through Telnet and SSH

You can use Telnet and SSH to connect to managed devices directly from a device's dashboard.

Telnet/SSH Requirements

To connect with Telnet or SSH:

The device must be connected and online.
Technicians must have device permission.
Technicians must have a valid Telnet or SSH credential. Refer to NinjaOne NMS: Network Discovery to learn how to create new Telnet or SSH credentials.

Accessing the Command-Line

Place your cursor over the command line icon and click Choose custom connection from the drop-down menu.

**Figure 5**: The command line icon (click to enlarge)

Designating Custom Ports

When connecting to a device, you can specify a custom port, enabling secure connections to devices that do not use standard ports. Follow the procedure below to connect through Telnet or SSH and a custom port. Refer to the Device Settings section of this article to learn how to save a custom port for future connections.

Place your cursor over the command line icon and select Choose custom connection from the drop-down menu.
The Choose custom connection window will open. Select the SSH or Telnet credential from the drop-down menu, then enter the port number in the Port field and click Confirm.

**Figure 6**: The Choose port window (click to enlarge)

The command-line interface will open, displaying your custom port.

**Figure 7**: Command-line displaying a custom port (click to enlarge)

Saving a Custom Port

NinjaOne allows you to save custom port information as the default for future connections.

In the device's dashboard, click the Settings tab, then click click Edit in the Credentials card.

**Figure 8**: General → Edit (click to enlarge)

The Edit credentials window will open. In the Telnet/SSH section, select your Telnet/SSH credential from the drop-down menu, then enter the custom port number and click Update.

**Figure 9**: The Edit credentials window (click to enlarge)

Device Settings

The Settings tab enables you to configure key device, NMS monitoring, and policy information.

**Figure 10**: The Settings tab (click to enlarge)

Editing Device Information

Follow these steps to edit device information:

In the device's dashboard, click the Settings tab, then click Edit in the Device information card.
The Edit device information window will open. Here, you can edit the following settings:

Setting	Description
Display name	Define a name for the device. This name will appear on dashboards and reports.
Organization	The organization to which the device belongs. You cannot change the organization for NMS devices.
Monitor by	Choose the parameter by which NinjaOne will monitor the device. You can select from the following: IP address NetBIOS name DNS name
Monitor by IP address	Enter the IP address that NinjaOne will monitor.
Device role	Change the device role. Note that changing the device's role will impact its policies and delete custom field values not present in the tabs associated with the new role.
Location	Select the physical location of the device within your organization.
Assigned user	Select the user within your organization who should act as the owner of the device.

Editing Credentials

Follow these steps to edit SNMP and Telnet credentials:

In the device's dashboard, click the Settings tab, then click Edit in the Credentials card.
The Edit credentials window will open. Here, you can edit the following settings:

Setting	Description
SNMP v1/v2	Choose your SNMP v1 or v2 credential from the drop-down menu.
SNMP v3	Choose your SNMP v3 credential from the drop-down menu.
Telnet/SSH	Select a Telnet or SSH credential from the drop-down menu. Refer to NinjaOne NMS: Network Discovery to learn how to create new Telnet or SSH credentials.
Port	Save custom port information as the default for future connections. NinjaOne will grey this field out if the Credential field is blank. Refer to the Designating Custom Ports section of this article for more information.

Changing Policies

You can switch between management policies on the Settings page.

In the device's dashboard, navigate to Settings → Policy, then click Change.

**Figure 11**: Settings → Policy → Change (click to enlarge)

Choose the new policy from the drop-down menu, then click Update.