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Remote Tools: Setting Timeouts for Multi-Factor Authentication (MFA)

  • Last Updated September 9, 2026

Topic

This article describes how to configure multi-factor authentication (MFA) timeout settings for NinjaOne Remote.

Environment

NinjaOne Endpoint Management

Description

NinjaOne enables you to configure independent MFA timeout durations for access to remote tools. After the timeout period for a category expires, NinjaOne requires you to reauthenticate via MFA before allowing remote tool access. To configure MFA timeout settings, proceed to the next section.

Configuring MFA timeouts

You can find the MFA timeout configuration menu in NinjaOne's Security settings tab. You must have System Administrator permissions to access the Security settings tab.

  1. In NinjaOne, navigate to Administration → Accounts → Security settings.
MFATimeouts_Nav.png
Figure 1: Administration → Accounts → Security settings (click to enlarge)
  1. On the Global session management card, click Edit.
MFATimeouts_Edit.png
Figure 2: Global Session Management → Edit (click to enlarge)
  1. The Global session management dialog will open. Use the Remote tools MFA drop-down menu to set the timeout duration. When finished, click Update.
MFATimeouts_RemoteToolsMenu.png
Figure 3: Global session management dialog: Remote tools MFA drop-down menu (click to enlarge)

FAQ

Next Steps