NinjaOne Roadmap
See what Ninja has recently released and what we’re releasing next.
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See what Ninja has recently released and what we’re releasing next.
Platform
Redesign of the Global Action Drop-Down Menu, including updated navigation for adding devices, users, help menu, and Sys Admin menu.
Platform
Provision, deploy, and manage any Bitdefender GravityZone module in NinjaOne.
Platform
Allow admins to set user permissions to access specific reports, customize reports and enhance workflows for scheduling and sending reports.
Backup
Automate file- and folder-level backup across MacOS endpoints.
Transition to GA
RMM / EMM
Allow location ID and name to be used as variables in scripts.
RMM / EMM
Add the ability to change locations within organizations for NMS targets.
RMM / EMM
Ninja will now natively include the ability to install PKG or DMG applications on Mac.
RMM / EMM
Addition of Out of the Box scripts including disable apps, disable local accounts, reset user password, leave domain and more.
RMM / EMM
Support for ESXI 7.0.3 Monitoring and Management.
Documentation
Add the ability to use custom fields search filter to search within Documentation.
Documentation
Create user-facing knowledge bases you can share to standardize responses to IT questions.
Closed Beta
Documentation
Add the ability to import documentation from existing platform into Ninja Documentation.
Ticketing
Allow users to set minutes in time-based automations and update Requester action in time-based and event-based automations.
Ticketing
Improvements to Ticketing including allowing users to handle ticket duplication by conditions, creation of "un-delete" action for deleted tickets, ability to schedule technicians via tickets using iCal and more.
Ticketing
Updates to ticketing boards including allowing users to filter in boards by custom fields, localize system board names, remove closed tickets from My Tickets board and more.
Ticketing
Allow users to bulk import contacts into an Organization.
Ticketing
Updates to Public API that allow users to upload an attachment via API, return ticketing reports data via API, minimize fields in the request object for ticket update and more.
Ticketing
Allow users to create custom ticket statuses and have those statuses displayed in ticketing boards.
Ticketing
Allow users to send tickets from custom domains via SMTP.
Ticketing
Enables a technician to be tagged in tickets, allowing customers to tag technicians on ticket comments and descriptions, notifying that technician via email, and more.
Platform
Monitor custom OIDs on SNMP devices or import templates from a library of common OIDs.
Platform
Log failed logins to the Ninja activity log.
RMM / EMM
Monitor, manage, and take action on iOS and Android devices in NinjaOne.
RMM / EMM
Automatically patch common Linux distributions and Linux applications.
RMM / EMM
Automatically patch common third party applications on MacOS devices.
RMM / EMM
Attempt to remove an installed Windows patch with one click.
RMM / EMM
View the patch management status of all your managed endpoints at-a-glance.
RMM / EMM
End-users will now be able to wake their endpoints remotely via the end-user portal.
RMM / EMM
Users will be able to schedule reboots on a device for a future date and time.
Backup
Backup virtual machines via Ninja agent on the hypervisor.
Backup
Restore a backup directly to a virtual machine.
Backup
Mount an image in the cloud to browse and restore files.
Ticketing
Schedule time with technicians / end-users and create a calendar item via iCal.
Ticketing
Automatically notify user on ticket creation, resolution, and other triggers.
Ticketing
Manage, merge, and promote contacts directly from a ticket.
Ticketing
Allow agents to create custom signatures that are automatically added to ticket replies.
Documentation
Create and use checklists to track your processes within Ninja Documentation.
Platform
We are completely redesigning our reporting engine, allowing users to create fully custom visual and table-based reports.
Platform
Ninja will allow users to integrate any SAML 2.0-enabled IdPs for SSO.
Platform
The configuration menu is being renamed and redesigned for better management.
Documentation
Track changes to documentation and revert unwanted changes.
Documentation
Add the ability to map related devices, fields, organizations, and other objects to devices.
Documentation
Add a clickable URL field type documentation field
Ticketing
When a single device is selected or when a ticket is created from a device page, the ticket will be automatically assigned to that device and device owner.
Ticketing
Add the ability to auto-generate tickets in Ninja Ticketing from policy activities.
Ticketing
Users can now create a ticket in Ninja Ticketing with one click from a condition-triggered alert.
Ticketing
Map contacts to assets as owners and automatically assign device-generated tickets to that user.
Ticketing
Map domains to organizations and automatically allow ticket creation from emails with allowed domains.
Ticketing
Add, remove, rename, merge, and centrally manage tags for ticketing
RMM / EMM
If an agent is installed on a device that is already in the Ninja console, the devices will be merged.
Backup
Mount an image in the cloud to browse and download files.
RMM / EMM
Review and import scripts from a library of tested, reviewed, and supported scripts to the Ninja platform.
RMM / EMM
Add notification channels to existing unsupported actions and add support for Microsoft Teams.
RMM / EMM
When a script is run in the Ninja UI, the script description will now show.
RMM / EMM
Installers can now automatically assign a device role to the device when installed.
RMM / EMM
Add a custom message to patch reboot notifications.
RMM / EMM
Automatically wake up devices for patch scans and updates.
RMM / EMM
Alert based on event frequency, monitor for startup and login, and add wildcard variables to conditions.
RMM / EMM
Deploy scripts automatically to endpoints before deploying patches and/or after patch deployment.
RMM / EMM
Queue a script to run on next check-in, whether the device is on- or offline.
RMM / EMM
Improve the Ninja to Connectwise Manage integration. Bug fixes. Add agreement mapping.
RMM / EMM
Add the ability to deploy a script on system startup or next user login to policy scheduled scripts.
RMM / EMM
Add patch publish date, uninstall support, download size, and CVE to patches.
Platform
A visual redesign of Ninja reports for a more modern, presentation-ready look.
Platform
More granular, role-based permissions model offering greater control and scale.
Open Beta
Platform
Breadcrumb-style navigation has been added to each page in Ninja for faster browsing.
Platform
Login via solutions leveraging WebAuthn including Windows Hello and Apple Touch ID.
Platform
Login to Ninja using Single Sign On via IDPs supporting SAML protocol.
RMM / EMM
We’re adding over 100 new condition templates to monitor common backup, security, and server applications.
RMM / EMM
Monitor for service / process existing / not existing.
RMM / EMM
The Ninja Remote Powershell and Command Line Interface will now have an option to run as either 32-bit or 64-bit.
Backup
Improve upload and download speeds for large backups and restores.
Backup
Simplify restore workflows, add bulk actions, and clarify data status.
Ticketing
View tickets associated with an organization or device directly from the device / organization dashboard along with key metrics.
Ticketing
Trigger actions (deploy scripts, reboot, start remote access) on an endpoint from the ticketing interface with one click.
Ticketing
Export full ticket data to a CSV, including public / private comments.
Ticketing
Create contact on ticket creation, approve pending emails in bulk, and board pinning.
Documentation
New permission sets for documentation and custom fields allowing ‘no access’ for technicians.
Platform
Click on a dashboard item to navigate to a dynamic list of related devices.
Platform
Trigger PagerDuty’s incident response functionality via alerts in Ninja.
Platform
Ninja now officially supports Windows 11 monitoring and management.
Platform
Ninja now officially supports MacOS Monterey monitoring and management.
RMM / EMM
Users can now globally approve or reject a patch before it is available on the endpoint.
RMM / EMM
Patch ID, reboot requirement, and installed-by data now shared on patches. Patch data can also be sorted and filtered by more columns.
RMM / EMM
Custom fields have transitioned out of beta into general availability.
RMM / EMM
Apps downloaded from the Microsoft Store will now be listed in the software inventory.
RMM / EMM
The Linux agent has transitioned out of beta into general availability.
RMM / EMM
Active Directory discovery and deployment has transitioned out of beta into general availability.
RMM / EMM
Active Directory user management has transitioned out of beta into general availability.
Backup
Easily include / exclude file types from the default exclusion list for file and folder backups.
Backup
Store backups locally on a NAS device for both image and file/folder backup plans.
Ticketing
Ninja Ticketing has transitioned out of beta into general availability.
Ticketing
Send Ninja Ticketing emails from your own custom domain.
Ticketing
Designate the standard operating hours for your businesses and trigger automations accordingly.
Ticketing
Ninja tickets can now be accessed via the Ninja API.
Ticketing
Tickets can now be created as incidents and assigned to parent problems.
Ticketing
Add tags, create contacts, and push notifications based on ticket triggers.
Ticketing
Trigger ticket actions based on tickets being created or updated, or based on business hours.
Documentation
Ninja Documentation has transitioned out of beta into general availability.
RMM / EMM
Prevent end-users from uninstalling the Ninja agent.
Documentation
Documentation fields can now be read via scripts.
Documentation
Documentation date can now be accessed via the public API.
RMM / EMM
Document important information at the device level with automation-accessible custom fields.
RMM / EMM
Manage users from Ninja on any domain controller with a Ninja agent installed.
RMM / EMM
Trigger an alert or notification based on the returned result of a script
Documentation
Codify critical information about managed IT environments for quick reference.
Platform
Generate key reports globally across managed environments.
Platform
Access Ninja on the go with an iPad-native mobile app.
Platform
Improved mapping between Ninja devices / organizations and their Autotask counterparts.
RMM / EMM
Monitor and manage your Hyper-V hosts and guests seamlessly in Ninja
RMM / EMM
Ninja’s end-user self-service portal now includes the ability to give end-users access to the terminal / CLI on their devices.
RMM / EMM
End-users can now either permit or deny incoming Splashtop sessions.
RMM / EMM
Users can now automatically patch Zoom Client for Meetings on endpoints.