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NinjaOne PSA Known Issues

Topic

This article addresses known issues with the NinjaOne Billing tool and the anticipated timeline for resolution. For instructions on using the NinjaOne Billing tool, refer to NinjaOne Billing: Getting Started with Professional Services Automation (PSA).

Environment

NinjaOne Billing

Description

Updating time entries shows the technician as the updater

Currently, when a time entry is updated by a technician other than the one who created it, the Time Entries page lists the updating technician as the updater rather than the creator.

FAQ

Next Steps