Topic
This guide explains the different dashboards available with NinjaOne Backup.
Environment
NinjaOne Backup
Description
NinjaOne Backup provides dashboards at the global, organizational, and device levels, allowing you to monitor and manage your backups easily. The information presented on the dashboard will vary depending on the level you are viewing. Click the links below for more details on each section.
Where to Find Backup on a Dashboard
Global Dashboard
To access the global backup dashboard, click Dashboard in the main NinjaOne navigation menu and then select Backup from the menu at the top of the page. Move your cursor over Device in the drop-down menu, and the menu will display four different options: Overview, History, Running, and Usage.
Organization Dashboard
Find the organization backup dashboard by selecting a specific organization from the global dashboard and then clicking Backup at the top of the page. You have three options for the organization backup dashboard: Overview, History, and Running.
Device Dashboard
You can access the device backup dashboard by navigating to an individual device and selecting Backup in the top navigation menu. You'll have two different options for the device backup dashboard: Overview and Manage.
Backup Tab Options
The following sections provide an overview of the data provided by each backup tab section. As mentioned above, the tabs NinjaOne will display when you place your cursor over the Backup tab will vary depending on whether you are at the global, organization, or device level.
Overview
The Overview section is available on the global, organization, and device dashboards. NinjaOne displays a series of widget boxes along the top of the page, providing details on various backup parameters. You can move your cursor over each box to reveal more information about each parameter.
Here are the key areas within this dashboard:
- Backup jobs: This section displays the total number of backup plans that have executed during the current day. It also shows how many of those plans were completed successfully, completed with warnings, have failed, or are currently running. You can change the data shown in this section by placing your cursor over the last result icon area until a drop-down menu appears. Select one of the available options to filter job history by current day, seven days, one month, or three months.
- Boot verification last result: If you've enabled the backup verification feature for your Microsoft Windows servers, NinjaOne will display the results of your boot verifications here. The display shows the number of successful verifications and those that completed with warnings. For more information on boot verification, refer to NinjaOne Backup: Boot Verification.
- Backup usage: This section displays both local and cloud storage used by your backups. You can view all devices or filter the results to display only workstations or servers.
- Just below the overview section, NinjaOne will list your backups. Click any of the drop-down boxes to filter the list. You can click More filters for additional filtering options.
Storage by Organization/Type/Storage Site: Use the filter drop-down lists to control how NinjaOne presents the data. You can view up to 10 organizations that are using backup data in your NinjaOne environment.
- The amount of data each organization is using will also be listed.
- From the global dashboard, click the organization name to navigate to the organization's Backup → Overview page. From the organization dashboard, click a device's name to navigate to the device's Backup → Overview page.
To manage endpoints from the organization dashboard, move your cursor over the device information row at the bottom of the overview page, then click Manage. You could also click the actions menu (three dots) at the end of the row to reveal the Manage option. Refer to NinjaOne Backup: Deleting Data for more information.
Figure 5: Actions → Manage (click to enlarge)
History
This section is available on the global and organization dashboards and lists all backup jobs that have run on the devices in your NinjaOne environment. Click the gear icon to control which columns display data on the page.
You have the following options:
| Column Name | Description |
|---|---|
| Device | The name of the device and the organization it is under (contains a hyperlink to the device dashboard). |
| Organization | On the global dashboard only. The organization that the device is under This column contains a hyperlink to the organization dashboard. |
| Location | On the organization dashboard only. The specific location under the organization. |
| Plan | The name of the plan that was run. |
| Destination | The location of the backup being stored. |
| Type | The type of plan. |
| Status | The final completion status of the backup plan. Completed or Failed, A 375 code listed here, indicates a technician canceled the job. |
| Log | The notice for whether there are warnings or errors for the backup. Click the log entry to view the warning or error details. |
| Size | The amount of data stored at the destination. |
| Start | The date and time the backup job started. |
| Finish | The completion time for the plan. |
You can also filter each header or the entire list by date, type, status, destinations, and logs. Click More filters to review additional options.
NinjaOne sets the default backup history date to 90 days. However, you can adjust it via the Date drop-down menu.
Running
The Running section is available on the global and organization dashboards and lists any active backup jobs on devices in your NinjaOne environment or for that organization. This section provides the following data:
| Column Name | Description |
|---|---|
| Device | The name of the device and the organization it is under,which contains a hyperlink to the device dashboard. |
| Organization | The organization that the device is under and a hyperlink to the organization dashboard. This listing is available on the global dashboard only. |
| Plan | The name of the plan that is running. |
| Type | The type of plan. |
| Direction | The location of the backup information. |
| Start | The start date of the job in the division's time zone. |
| Data sent | The amount of data backed up so far. |
| Progress | The progress percentage for the job. |
| Files uploaded | The number of files that have been uploaded so far, out of the total number of files to be uploaded. |
Usage
This section is only available on the global dashboard and displays the data usage for each device that currently has NinjaOne Backup enabled. This section shows the following data:
| Column Name | Description |
|---|---|
| Device | The name of the device and the organization it is under (contains a hyperlink to the device dashboard). |
| Organization | The organization that the device is under (contains a hyperlink to the organization dashboard). |
| Location | The location within the organization under which this device is categorized. |
| Status | The current backup status for that device.
|
| Active Plans | The number of NinjaOne Backup plans currently running for that device. |
| Local | The amount of data being stored locally. |
| Cloud | The amount of data being stored in the Cloud. |
| Type | The type of plan. |
| Last seen | Last contact time of the Ninja RMM agent for nodes in the backup dashboards. |
| Backup Last success | The date of the last successful backup job that was run on the device. If no value is listed, a successful job has not been performed. |
| Backup Last Failure | The date of the last backup job failure on the device. |
You can also sort this list by any of the categories listed (Organization, Status, Type, Storage site, More filters). Click More Filters to display additional search options.
If you activate the checkbox next to a device, a few actions appear at the top of the list. For all devices, regardless of status, you can navigate directly to the backup data manager for that device.
For devices with a status of Disabled or Archived, you have the options to navigate directly to the backup data manager for that device (which allows you to restore data from a deleted device), and an additional option to permanently delete the backup data associated with that device.
Finally, use the Export button in the top-right corner of the Usage section to export the usage data to a CSV file, which will automatically download to your machine.
Manage
This section is available only on the device dashboard; it displays all backed-up data and allows for downloads and restores.
Additional Resources
For more information on backup data protection, review our Backup and Data Protection: Resource Catalog article.