Issue
After deploying Bitdefender GravityZone at the policy level, an entry in the Activity Feed states "GravityZone: installation failed. SDK Tool return exit code 3."
Environment
- NinjaOne integrated vendors
- Bitdefender GravityZone
Cause
Bitdefender's documentation on BEST deployment errors on Windows machines states that this error indicates that port 7074 inbound is blocked on the Relay, and it must be excluded for internal LAN traffic.
Resolution
Add port 7074 to your allowlist for successful installation.
Additional Resources
The following learning content will help you fully utilize the Bitdefender GravityZone feature set.