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NinjaOne Endpoint Management: Navigating the System and Organization Dashboard

  • Last Updated March 9, 2026

Topic

This article discusses the System and Organization Dashboards in NinjaOne.

Environment

NinjaOne Endpoint Management

Description

We are updating the system and organization dashboards in phases. During this time, you can participate in our design process and share your feedback. To share feedback, post in our RMM-feedback channel in Discord.

Select a category to learn more about the updated dashboard layout:

  • Organizations
    • Search Filters
    • Actions
  • Ticketing
  • Device health summary
  • Device health issues
  • Incomplete documentation
  • Running actions
  • Recent system activities
  • The Organization Dashboard

Organizations

This widget displays all your organizations and the number of devices associated with each organization. It also displays actionable items for each organization (such as conditions triggered, patches pending, and threats detected).

The color codes for the displayed icons depend on the configured health status for each actionable item or event. For more information about this, and the default configurations for each item, refer to Customize Device Health Statuses in NinjaOne.

dashboard_organizations.png
Figure 1: System dashboard → Organizations (click to enlarge)

Organizations Widget Menus

From the Organizations widget, you can:

  • Navigate to the Organizations dashboard.
  • Search for a specific organization.
    • View and filter by health issues.
    • Sort by health, devices, or name.
  • Export data to a CSV file. Exported data includes:
    • Device health status
    • The organization name
    • The number of devices for each organization
    • The number of unhealthy devices
    • The number of devices that require attention.

Search and Filter Organizations

Place your cursor over the widget to view the search, filter, and ellipsis (three dots) icon.

DevDetails_NewSearchAndFilter.png
Figure 2: Organizations widget search and filter (click to enlarge)
  • Search: Search for an organization by name.
  • Filter: Filter devices by the following health status levels: Unhealthy, Healthy, Needs attention, or Unknown.

Edit Organizations Widget Settings

Customizing the Organizations widget

You can modify the Organizations widget by clicking the ellipsis icon and selecting Widget settings from the drop-down menu.

dashboard_organizations_widget settings.png
Figure 3: Organizations widget settings click to enlarge)

In the Widget Settings modal, you can customize widget sort data and sort direction, activate the Stack name and Devices Total, and group health issues by severity toggles.

Switching to the legacy UI

Toggling off Group health issues by severity in the Widget settings modal will revert the Organizations widget to the legacy UI. Turn the toggle switch back on to return to the latest UI settings.

dashboard_organizations_widget settings_legacy ui.png
Figure 4: Group health issues by severity toggle (click to enlarge)

Viewing Health Issue Alerts

Items that need attention within your organization will appear as warning icons next to the organization name. Place your cursor over the icon to learn more about the issue. Click the organization name to display its specific device health issues.

NinjaOne Ticketing: Resource Catalog to learn more about NinjaOne Ticketing.

dashboard_ticketing.png
Figure 7: System dashboard → Ticketing (click to enlarge)

Device Health Summary

This widget displays a breakdown of overall health across all devices and organizations, represented as percentages. Place your cursor over the health status to view the percentage and number of devices affected. Click to navigate to the Devices search grid, which will be filtered by health detail. From there, you can take action on the device.

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Figure 8: System dashboard → Device health summary (click to enlarge)

Device Health Issues

The Device health issues widget provides more details about potential issues affecting a device.

dashboard_device health issues.png
Figure 9: System dashboard → Device health issues (click to enlarge)

The Device health issues section shows the breakdown of issues in the following categories:

  • Servers currently down
  • Devices with active/blocked and quarantined threats
  • Devices with failed and pending OS patches
  • Devices with failed and pending software patches
  • Devices with conditions triggered (both agent and cloud monitor-based)
  • Devices with pending reboots and Bitdefender install issues.
  • Pending and approved devices
  • Hyper-V hosts down
  • Devices with maintenance mode windows configured
  • Devices with failed NinjaOne Backup jobs (if enabled)
  • Devices with condition alerts

Place your cursor over the widget, then click the ellipsis (three dots) icon when it appears to manage health settings or export the data to a CSV file. Selecting Manage health settings will take you to Administration → Devices → Health status, where you can customize the status for each issue.

If the health status of a device is affected (indicated by the numbers in each row), NinjaOne will convert it into a hyperlink. Click the link to navigate to a filtered search page, where you can take action on the device.

NinjaOne Documentation: Resource Catalog to learn more about NinjaOne Documentation.

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Figure 12: System dashboard → Incomplete documentation (click to enlarge)

Running Actions

This widget shows all the active jobs in the system. You can click each action in this widget to view a list of devices running that action; the number next to the action indicates the number of devices affected.

org dashboard_running actions.png
Figure 13: System dashboard → Running actions (click to enlarge)

The running action or job can be any of the following tasks in progress:

  • Scheduled and on-demand actions
  • Antivirus scans
  • Patch management scans (OS or software)
  • TeamViewer sessions
  • NinjaOne Backup jobs

Recent System Activities

This widget is visible only to system administrators.

The Recent system activities widget shows any instances of:

  • Devices registered, updated, or removed.
  • Users logged in or out (click the name to navigate to their account configuration page).
  • Devices migrating between organizations.
org dashboard_recent activity.png
Figure 14: System dashboard → Recent system activities (click to enlarge)

Move your cursor over the widget to view the filter and ellipsis icons. Here, you can perform the following actions:

  • Filter by: 24 hours, 7 days, or 30 days
  • Ellipsis: Navigate to the Activities tab or export the data to a CSV file
org dashboard_recent activity_actions.png
Figure 15: System dashboard → Recent system activities → Menus (click to enlarge)

The Organization Dashboard

In the NinjaOne dashboard, click an organization to access its specific dashboard.

SysOrgDash_ClickOrg.png
Figure 16: System dashboard → Organizations (click to enlarge)

The Organization dashboard lists the devices within the organization. From here, you have the following options:

Perform Device Actions

Move your cursor over the device information arrow to view eligible actions. These actions depend on device type, settings, and enabled features.

org dashboard_devices_actions.png
Figure 17: Perform device actions (click to enlarge)

Filter Devices by Health Status

Click the funnel icon to filter devices by their health status.

org dashboard_devices_search and filter.png
Figure 18: Filter by device (click to enlarge)

Change Widget Settings and Manage Devices

Click the ellipsis icon. The Actions drop-down menu enables you to edit the Devices widget and manage device options.

  • Widget settings: Sort the widget by health status, device name, or operating system.
  • Manage devices: View the devices managed by this organization on the Devices search page, where you can perform additional actions. Refer to Find and Manage Endpoints from the Devices Search Page for instructions on using this page.
org dashboard_devices_menu.png
Figure 19: Device actions (click to enlarge)

Recent Device Activities

Where the system dashboard showed recent system activities, the Organizations dashboard shows recent device activities. By default, the widget displays the activity from the last 24 hours.

  • Click the funnel icon to select a new date range for activities.
  • Click the ellipsis icon to navigate to the Activities dashboard or export the recent activity data.
org dashboard_recent activity_menu.png
Figure 20: Activities menu options (click to enlarge)

Additional Resources

Refer to the following resources to learn more about dashboards in NinjaOne:

FAQ

Next Steps