Already a NinjaOne customer? Log in to view more guides and the latest updates.

NinjaOne Patching: Windows Patch Intelligence AI Approval Overrides

  • Last Updated March 9, 2026

Topic

This article describes the Patch Intelligence AI Approval Override feature for Microsoft Windows patch policies. It also explains how to activate, configure, and manage artificial intelligence (AI)-driven patch risk analysis and mitigation.

Environment

NinjaOne Patching

Description

The Patch Intelligence AI Approval Override feature is an AI-based tool for detecting patch risks in Windows patch policies. During patching, the AI will override automated approvals for patches it considers to have known issues or cautions. If an override occurs, you can apply the patch manually or have the system reject it altogether.

Patch Intelligence AI Approval is only available for Windows patch policies. Turning off the feature will revert the policy to its previous settings.

Activating AI Approval Overrides

You must activate the NinjaOne AI App and turn the feature on in OS patching settings before using it.

Activate NinjaOne AI

  1. In NinjaOne, navigate to Administration → Apps and click the NinjaOne AI app.
PatchAIOverride_Apps.png
Figure 1: Administration → Apps (click to enlarge)
  1. Click the Enable button. 
PatchAIOverride_EnableAI.png
Figure 2: The NinjaOne AI app (click to enlarge)

Activate Patch Intelligence AI Approvals Overrides

  1. In NinjaOne, navigate to Administration → Policies, then choose a Windows policy from the Agent policies list. 
WinOS_UI_Nav.png
Figure 3: Administration → Policies (click to enlarge)
  1. The policy’s management page will open. Click the OS patching option, scroll to the Patch Intelligence AI Approvals overrides section, then click the Edit link.
2025-10-31_13-35-35.png
Figure 4: OS patching → Patch intelligence AI approvals overrides → Edit (click to enlarge)
  1. The Edit AI approval overrides window will open. Activate the toggles to turn the feature on. You can choose to trigger the override for either or both of the following:
    • Enable approval changes for known issues: Microsoft has communicated that this patch has known issues.
    • Enable approval changes for caution: Users are seeing increased failure rates or rollbacks, or problems have been reported in the community.
AI_Overrides_Sliders.png
Figure 5: Edit AI approval overrides (click to enlarge)
  1. Using the drop-down menus, select Reject or Manual options to specify whether the Patch Intelligence AI should move the patch to manual approval or reject it outright. Only patches with automated approvals are changed. Manually applied patches remain untouched.

Patch Sentiment Evaluation

Patch Intelligence AI evaluates the state of Windows patches every six hours. If the system applies patches immediately after release, the feature may not have had sufficient time to determine a patch sentiment. As it learns new information, the system may move a patch from an approved state to a manual or rejected state.

Additional Resources

For more information on Patch Intelligence AI, refer to OS Patch Sentiment Analysis (Patch Intelligence AI).

FAQ

Next Steps