Prevent, detect, respond, and hunt threats across your managed endpoints with SentinelOne’s industry-leading endpoint protection and EDR solution.
SentinelOne documentation:
SentinelOne's documentation is managed by the SentinelOne team. They have an online knowledge base of resources to assist in all aspects of their products. The knowledge base can be found within your Management Console by going to Help > Online Help:
You can use the navigation path above, or use the direct links below to commonly used documentation that may be helpful:
- Currently have an active SentinelOne account.
- Have purchased SentinelOne from NinjaOne, specifically.
- Be using the US instance of SentinelOne.
If you do not meet all of the above criteria but you do have a SentinelOne account, you can still access the SentinelOne Internal documentation; however, you will need to manually navigate to its location using Help > Online Help route illustrated in the screenshot above.
Please note, you must access these URLs within your own domain—for example, if NinjaOne uses https://use2-ninjaone.sentinelone.net/ to log in to SentinelOne, then "use2-ninjaone" is the domain name. In the table below, replace {domain} with your unique domain information to access the content.
| Document Title | URL |
|---|---|
| Getting Started Guide | https://{domain}.sentinelone.net/docs/en/getting-started.html |
| System Requirements | https://{domain}.sentinelone.net/docs/en/system-requirements.html |
| Whitelisting Services and Ports | https://{domain}.sentinelone.net/docs/en/services-and-ports.html |
| Using the Management Console | https://{domain}.sentinelone.net/docs/en/using-the-management-console.html |
| Installing Agents | https://{domain}.sentinelone.net/docs/en/installing-agents.html |
| Upgrading Agents | https://{domain}.sentinelone.net/docs/en/upgrading-agents.html |
| Policies | https://{domain}.sentinelone.net/docs/en/policies.html |
| Threat Management | https://{domain}.sentinelone.net/docs/en/threat-management.html |
| Troubleshooting Offline Agents | https://{domain}.sentinelone.net/docs/en/how-to-troubleshoot-offline-agents.html |
Learn more about SentinelOne:
SentinelOne’s cybersecurity solution encompasses AI-powered prevention, detection, response and hunting across endpoints, containers, cloud workloads, and IoT devices in a single autonomous XDR platform.
SentinelOne provides a variety of public resources for your continued education efforts:
Having Trouble with SentinelOne?
NinjaOne Support is here to help with your SentinelOne technical troubleshooting issues and guide you to resolution. We are happy to raise issues to SentinelOne Support on your behalf.
Please note that NinjaOne Support cannot make any changes to your environments, nor can we make any recommendation on your configurations/exclusions or assist with threat mitigation.