Automated billing and invoicing software for MSPs

Create accurate invoices, manage recurring and usage-based billing, and streamline payment processing, all from a single, integrated platform.
NinjaOne's automated billing dashboard

Never miss billable work with automated MSP billing

Automatically capture every billable action

Track billable time, services, and automated work in one place. Work completed through tickets, background fixes, or automated workflows is automatically recorded, ensuring every billable activity is captured for accurate MSP billing and invoicing.

Eliminate manual billing & invoicing

Stop chasing time entries and reconciling spreadsheets at the end of the month. Reduce costly errors by automatically generating billing based on contracts, pricing, time tracked, and work delivered.

Turn automation into trackable revenue

Link alerts, fixes, tickets, and billing in a unified PSA workflow. Automated resolutions are translated into visible, reportable revenue, giving MSPs clear insight into the financial impact of their automation and services.
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Build a scalable, accurate MSP billing foundation

  • Manage customers in a clean, multi-tenant structure that makes it easy to keep billing consistent across all clients
  • Segment clients your way with custom fields and groups that support flexible pricing, reporting, and billing for every customer type.
  • Automatically apply consistent, granular billing rates across services and contracts to reduce errors and protect margins.
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Offer billing agreements that fit every client

  • Charge by end-user role to match how clients consume services
  • Bill devices using roles and groups that automatically adapt as environments and device inventories change.
  • Turn software inventory and license tracking into predictable, recurring billing revenue.
  • Easily add manual line items to handle one-off charges or bill for work outside standard agreements.
  • Offer prepaid service hours with optional rollover to create flexible, client-friendly service agreements.
  • Apply different hourly rates by technician role to ensure accurate, defensible time-based billing.
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Turn cost visibility into profitable decisions

  • Automate invoice delivery or approve them manually before sending. 
  • Monitor hardware, software, and labor costs in a single system without switching between tools.
  • See accurate margins by client, product, or agreement to make faster, more confident business decisions.

A smoother-running business, with fewer surprises

Billing runs predictably, revenue is protected, and you have the clarity to grow without second-guessing your numbers.

Customers love NinjaOne

0 %

saved time on manual tasks through automation

0 %
reduced ticket volumes and resolution times
0 %

replaced 3-4 tools with NinjaOne

Events, Updates, and Resources

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NinjaOne Billing FAQs

Yes. NinjaOne Billing supports recurring and subscription billing for managed services and software licenses, fully automated from contracts based on your preferred billing schedule.

Yes. NinjaOne Billing supports usage-based and variable billing, including hourly work, device counts, user counts, backup storage, and automated service activity.
NinjaOne Billing tracks real labor costs, revenue, and margins per client organization and product, giving you accurate, real-time profitability insights.
Yes. You can bill by end user, device, software, technician time, or any combination — automatically adapting as client environments change.
Yes. NinjaOne Billing supports block time and prepaid hours with optional rollover, making it easy to offer flexible service agreements.
Yes. You can define different hourly rates by technician role, experience level, or service type to ensure accurate, defensible billing.
Yes. You can create agreement templates for your services and generate client-specific agreements with customized billing rules.
NinjaOne Billing is quick and easy to set up. It’s natively integrated into the market-leading NinjaOne RMM platform, including Ticketing, Documentation, and IT Asset Management — so every manual or automated action is captured, billed, and tied to real profitability.
Many small and mid-sized MSPs are overwhelmed by the complexity of standalone billing solutions. For these MSPs, NinjaOne offers a simple, powerful alternative that can replace standalone MSP billing software.
Ready to simplify work with unified IT?