The following are examples of commonly used permissions for NinjaOne technicians with custom technician roles.
Table of Contents:
- Ability to view Organization(s) and Devices within
- Ability to manage Devices within one specific Organization
- Ability to Reboot devices
- Ticketing and Reporting Permissions
- Wake-on-LAN Permissions
Ability to view Organization(s) and Devices within
Organizations are Enabled with a minimum Default Access of "View":
And Devices are Enabled with a minimum Default Access of "View":
Ability to manage Devices within one specific Organization
Organizations Enabled with a minimum of "View" access on that specific Organization:
And Devices Enabled with a minimum of Default Access of "View" or custom Permissions set for specific Device Roles:
Ability to Reboot devices
Automation Library must be Enabled with the Default Access set to "Run."
This will provide the option to Reboot devices and give the users access to all automations under Maintenance. The action menu shown below can be accessed from the device dashboard, next to the device name.
Ticketing and Reporting Permissions
Ticketing Enabled with a minimum Board Access of "View":
System Enabled with a minimum Manage Reports of "View":
Wake-on-LAN Permissions








