Issue
Bitdefender installation failed, or NinjaOne failed to install GravityZone.
Environment
- NinjaOne integrated vendors
- Bitdefender GravityZone
Cause
This error means the device was installed with the previous integration variant called “Bitdefender SDK,“ and GravityZone cannot be installed when the previous installation is present on the device.
Resolution
Reboot the device to remove the previous installation and start the GravityZone installation process.
Additional Resources
The following learning content will help you fully utilize the Bitdefender GravityZone feature set.