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Device Details

  • Last Updated April 3, 2026

Topic

This article describes the data contained in the Devices dashboard → Details tab in NinjaOne.

Health Status Enhancements are in a limited release phase. We'll announce region-by-region availability as we continue their rollout.

Environment

NinjaOne Endpoint Management

Description

The Details tab on the Devices dashboard displays device identification information and hardware specifications on a single page.

Select a topic to learn more:

Navigating to Device Details

You can access device details in NinjaOne at the organizational or device level.

From the Organizational Level

  1. In NinjaOne, navigate to  Dashboard → Organizations.
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Figure 1: The Overview tab → Organizations (click to enlarge)
  1. The organization's Overview tab opens. Select the device from the Devices card to open its Overview page.
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Figure 2: The Overview tab → Device Details (click to enlarge)
  1. Click the Details tab to open device details.

From the Device Level

In NinjaOne, click Devices, then locate the device using the search and filter options, or select it directly from the device list. The device's Overview page opens.

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Figure 3: The Devices page → Search and filter (click to enlarge)

Viewing Device Details

On the device's Overview page, click the Details tab. The tab shows a list of information categories, with the Processor category open by default. Select a category from the Device Information Categories list to view a description of the information and its availability by device type.

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Figure 4: The Device Details tab → Information categories (click to enlarge)

Device Information Categories

Choose a device category for information about that specific aspect of the device's specifications and performance. Your device type (for example: server, laptop, or virtual machine) determines the categories of information displayed.

Processor

Available for: Desktops, laptops, servers, Hyper-V hosts, and VMware.

This section provides a graph of CPU utilization and a table of running processes, which includes the process ID (PID), process name, number of threads, and CPU percentage for each process using the device's CPU. The details below the graph include the latest submission data. This data does not reflect the graph's retention period.

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Figure 5: Processor details (click to enlarge)

Memory

Available for: Desktops, laptops, servers, Hyper-V hosts, VMware, and mobile devices.

This section provides a graph of memory usage over a specified time period, and a table listing the process ID (PID), process name, commit, working set, shared memory, and total memory usage for each process using memory on the device.

The details below the graph include the latest submission data. This data does not reflect the graph's retention period.

  • Apple mobile and MDM-enrolled macOS details will only include the amount of storage currently used, expressed as a percentage of the total storage in GB.
  • Android mobile details include RAM, internal storage, and external storage used, all in GB.
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Figure 6: Memory details (click to enlarge)

Datastore

Available for: Hyper-V hosts.

This section provides information about the device's virtual disk space and usage, read and write speed, available free space, and capacity.

Disk Volume

Available for: Desktops, laptops, and servers.

This section displays graphs for each disk volume on the device, showing active time, disk transfer rate, disk usage, and BitLocker status. For more information, refer to BitLocker and FileVault Encryption Key Management.

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Figure 7: Disk volume (click to enlarge)

Network Adapters

Available for: Desktops, laptops, servers, and VMware.

This section provides graphs that show the throughput for each network adapter on the device.

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Figure 8: Network adapters (click to enlarge)

Open Ports

Available for: Desktops, laptops, and servers.

This section provides a table showing the port, protocol, status, and service for each entry.

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Figure 9: Open ports (click to enlarge)

Hardware and Miscellaneous

Available for: Desktops, laptops, and servers.

This section lists information about the device's hard drive, disk partitions, sound card, video card, disk drive, page file, and motherboard.

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Figure 10: Hardware details (click to enlarge)

RAID Monitoring

Available for: Windows servers.

This section includes tables for controller, virtual drive, and physical drive details.

  • NinjaOne can pull RAID monitoring data for Dell or HP RAID controllers.
  • For HP RAID controllers, you must install the relevant HP utilities on the machine for NinjaOne to monitor the controller's details.
NinjaOne supports StorCLI on RAID controllers with Broadcom MegaRaid (MR) controllers (LSI/Broadcom/MegaRAID devices). NinjaOne automatically downloads and installs the required support tools when it detects an MR controller.

Windows Services and Daemons

Available for: Windows, macOS, and Linux devices.

Windows devices: This section is called Windows service, and includes a table with the display name, service name, status, start type, and log-on-as information for each Windows service on the device.

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Figure 11: Windows Service details (click to enlarge)

macOS and Linux devices: This section is called Daemons, and includes a table with the display name, daemon name, and status information for each background process on Apple macOS and Linux devices.

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Figure 12: Daemon details (click to enlarge)

User Log

Available for: Windows and macOS desktops and laptops.

This section includes the username and the last login date and time on the device by a user.

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Figure 13: User log details (click to enlarge)

Event Log

Available for: All Windows devices.

This section includes tables with critical and non-critical events that have occurred on the device. NinjaOne includes the event ID, source, type, message, and occurrences in the data tables.

  • The Critical section lists any event classified as Critical or Error.
  • The Non-Critical section lists the remaining event status types: Information, Success Audit, Failure Audit, Warning, and Verbose.

NinjaOne automatically displays all events classified as Critical, Error, Warning, or Failure Audit. Other event types appear only if you have a condition set up to monitor for their occurrence. Refer to Policies: Windows Event Conditions for more information.

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Figure 14: Event log details (click to enlarge)

Antivirus

Available for: Windows and macOS devices.

This section includes an antivirus (AV) overview, followed by a scan summary and details on the antivirus software installed. The antivirus summary includes:

  • A description.
  • The number of files scanned.
  • The number of files cleaned.
  • The scan duration.

The section also includes a table with the name, definition status, and product state for each antivirus application installed on the device.

NinjaOne aggregates antivirus data from Windows Security Center. For more information, refer to Reporting: Why does my Antivirus report show no information?

For information about how to feed antivirus information for servers into a custom file, refer to NinjaOne Agent Troubleshooting: Add an Override for Antivirus.

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Figure 15: Antivirus details (click to enlarge)

Port Status

Available for: Network monitoring agents.

This section includes the device's port location and its current state (connected, not responding, or other).

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Figure 16: Port status details (click to enlarge)

Mobile Devices

Compliance

Available for: Android devices.

This section contains details about the device's compliance state. If the device is not compliant, expand the section to learn the reason for the violation.

Security

Available for: Apple iOS and Android mobile devices.

  • iOS
    • Encryption status (encrypted, not encrypted): This option includes both block-level and file-level encryption.
    • Is passcode compliant (yes/no): NinjaOne retrieves this information from the policy's configuration page.
    • Has passcode (yes/no): NinjaOne retrieves this information from the policy's configuration page.
  • Android
    • Device posture (secure, not secure)
    • Is PIN or password set (yes, no)
    • Encryption status(encrypted, not encrypted): Both block-level and file-level encryption.
    • Install apps from unknown sources enabled (yes, no)

Network

Available for: Apple iOS and Android mobile devices.

Apple mobile devices provide the International Mobile Equipment Identity (IMEI) number and the WiFi MAC address.

Cloud

This section displays cloud backup information for the device, including:

  • Backup enabled (yes, no)
  • Last backup date

Additional Resources

Refer to the following resources to learn more about device management in NinjaOne:

FAQ

Next Steps