Topic
This article answers frequently-asked questions (FAQ) regarding BitLocker encryption keys.
Environment
- NinjaOne Integrations
- BitLocker
Index
- How long does NinjaOne keep the BitLocker key if a device has not been connected for an extended period of time?
- Is BitLocker available on home editions of Windows?
- I recently activated BitLocker on a machine, but it is still showing as deactivated in NinjaOne. Why is this the case?
- Will the BitLocker key be displayed for flash drives or other removable drives?
- I cannot see my key anywhere in NinjaOne. Why is this the case?
FAQ
How long does NinjaOne keep the BitLocker key if a device has not been connected for an extended period of time?
We do not delete any data unless specifically requested, so if the device still exists in NinjaOne and BitLocker is activated, then the associated data will be available until you remove the device.
Is BitLocker available on home editions of Windows?
BitLocker is not available on Windows 7 Home or Windows 10 Home edition.
I recently activated BitLocker on a machine, but it is still showing as deactivated in NinjaOne. Why is this the case?
NinjaOne will not show BitLocker as having been activated until the encryption process is fully complete on a device, which can take some time. Once the device is fully encrypted, NinjaOne will show BitLocker as activated for the machine.
Will the BitLocker key be displayed for flash drives or other removable drives?
If a flash drive or other removable drive is plugged in, NinjaOne will display the BitLocker key. However, if the flash drive or other removable drive is removed, NinjaOne will no longer be able to display the key.
I cannot see my key anywhere in NinjaOne. Why is this the case?
If the BitLocker key is stored in a Trusted Platform Module (TPM), we will not be able to show it in NinjaOne at this time.