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MDM Data Details by Device Enrollment Type

Topic

This article explains the data available on a mobile device's Details page in NinjaOne.

Environment

NinjaOne Mobile Device Management (MDM)

Description

Viewing Mobile Device Details

In NinjaOne, navigate to Devices, find the mobile devices in the list, and click the Details tab.

MDM_DeviceDetails_Nav2.png
Figure 1: Devices → Details (click to enlarge)

The Details tab on the device dashboard displays different sets of data, depending on whether the device is company-owned or personally owned.

  • For Android and Apple iOS devices that are company-owned or have work profiles, NinjaOne will only share and display data from the work profile.
  • Any fields not highlighted in this section work the same regardless of ownership.

Android Device Details

This table describes each data tab in the Details section.

Data TabDescription
ComplianceNo data is provided for this section.
Security

View details for the following items:

  • Device posture
  • Is PIN or password set
  • Encryption status
  • Install apps from unknown sources enabled
System

View details for the following items:

  • Brand
  • Kernel version
  • Device type
  • Enrollment Datetime
  • Enrollment type
  • Hardware
  • Supervised
  • Manufacturer
  • Model
  • Name
  • OS build number
  • OS version
  • Ownership
  • Is compliant
  • Language code
  • Serial number
  • Update status
  • Total internal storage
  • Total RAM
MemoryView the amount of internal storage used.
Network

View details for the following items:

  • Wi-Fi Mac address
  • Carrier
  • Phone number
  • IMEI
  • MEID
  • ICCID

iPad and iOS Device Details

This table describes each data tab in the Details section. Different devices may show more network data if cellular is available. This data is provided for either enrollment type.

Data TabDescription
Security

View details for the following items:

  • Encryption status
  • Is passcode compliant
  • Has passcode
System

View details for the following items:

  • Battery level
  • Brand
  • Declarative device management
  • Device type
  • Enrollment datetime
  • Supervised (displays No for personally owned devices)
  • Manufacturer
  • Model
  • Name
  • OS build number
  • OS version
  • Ownership
  • Product name
  • Serial number
  • Total external storage
  • Total internal storage
  • Total RAM
MemoryView the amount of internal storage used.
Network

View details for the following items:

  • Carrier
  • Phone Number
  • IMEI
  • MEID
  • WiFi MAC address
Cloud

View details for the following items:

  • Backup enabled
  • Last backup date
System UpdateNo data is provided for this tab.
MDM ProfilesView all MDM profiles that are installed on the device.  These profiles are typically deployed through the NinjaOne policy.
DeclarationsClick this column to view the contents of all declarations installed on the device. If a declaration is reporting as invalid, click it to see more details.

FAQ

Next Steps