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Billing Periods Explained

Topic

Learn how the billing period works for NinjaOne's Billing tool. 

Environment

NinjaOne Billing 

Description

First, enable NinjaOne's Billing tool. Learn how to here: NinjaOne Billing: Getting Started with Professional Services Automation (PSA).

Understanding Billing Periods

Next Bill Date

  • Only displayed for agreements set to automatic billing.
  • Automatically populated if not set, based on the Interval and Date / Day of the Month / Day of the Week settings, an invoice will be created to the next date.
  • Can be edited to a future date.
    • You can only select dates that align with the Day of the Month / Day of the Week settings for quarterly, monthly, and weekly intervals.
  • No invoices will be automatically generated until this date is reached.
  • The date automatically increments when an invoice is automatically generated. It is calculated based on the interval.

Start Bill Date

  • Initially, this is set to be the same as the agreement start date.
  • Can be edited to any date in the past or future.
    • If it overlaps with an already billed period, you will be prompted to confirm.
  • The date automatically increments when an invoice is generated, either automatically or manually. It is calculated based on the interval.

Billing Periods 

  • When an invoice is generated, the billing period start date and end dates for that invoice are tracked.
  • When an invoice is generated, the billing period start and end dates for each non-time-entry product on the invoice are tracked. 
  • The billing period start and end dates can be edited before an invoice has been approved.

Additional Resources

Refer to NinjaOne Billing: Resource Catalog to view all related articles. 

FAQ

Next Steps