Topic
This article describes the Bitdefender GravityZone Integration and the steps required to deactivate and remove it in your NinjaOne instance.
Environment
- Bitdefender GravityZone Integration
- NinjaOne
Description
NinjaOne does not uninstall GravityZone agents. To fully remove them from your endpoints, use the uninstall tool available from Bitdefender's website (external link).
Keep these important notes in mind when you uninstall Gravity Zone:
- If you decide to deactivate the GravityZone integration in NinjaOne, all existing mappings between the NinjaOne organizations and GravityZone companies will be deleted and become unrecoverable.
- Once you uninstall Gravity Zone, it no longer appears as an option in the NinjaOne policies.
- You cannot use NinjaOne to remove the GravityZone software from devices. If you delete an organization with GravityZone activated, the application will remain installed on the organization's devices.
- Bitdefender will charge for these devices until you manually uninstall the GravityZone agent from within the GravityZone control center.
- You can uninstall Bitdefender GravityZone from the Bitdefender GravityZone console if you still have access to it.
Additional Resources
- For information about the initial setup of Gravity Zone in NinjaOne, refer to: Getting Started with the Bitdefender GravityZone Integration.