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GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

This comparison represents our assessment of publicly available product capabilities as of January 2025. Our evaluation draws on vendor-provided materials, including product documentation and release notes, as well as publicly available pricing information, customer feedback, and analyst insights. Where applicable, details were reviewed against the vendor’s then-current generally available (GA) release as of the date indicated.

Enterprise IT leaders evaluating endpoint management platforms don’t just compare features: they also assess the time it takes to deliver value, the number of people needed to operate the system, and the actual cost after deployment, training, and ongoing operation.

NinjaOne delivers measurable results. On average, deployment is completed in less than 30 days; operators become proficient in less than 10 days. There is no infrastructure to provision, no phased rollout, and no deployment project scope to define: cloud-native SaaS means your team becomes productive in days, not months.

Your team configures, operates, and scales the system without dedicated administrators, proprietary query languages, or ongoing vendor support. And all of this on a unified platform, with no mandatory professional services, no premium support tiers, no hidden renewal costs, and rich features that don’t compromise the digital employee experience your organization is striving for.

Snapshot Report Citation: IDC Business Value Snapshot sponsored by NinjaOne, The Business Value of NinjaOne for IT Operations, Doc #US54520326-BVS, May 2026.

Best IT Asset Management Software Solutions

Featured Videos

Best IT Asset Management Software Solutions

How to Build a SaaS Data Retention Policy for SMB Clients

How to Secure Your Google Workspace Environment for SMB Clients

How to Explain Endpoint Naming Standards to Clients in Business Terms

How to Monitor Script Failures Without SIEMs or Full Logging Stacks

How to use Lightweight Knowledge Base Management for Documentation Accuracy

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Backup

How to Map Backup Policies to Client SLA Tiers Without Overpaying for Storage

How to Help Clients Define and Prioritize “Critical Data” in Plain Language

MSP Framework: How to Communicate the Business Cost of Backup Failure to Clients

How to Choose and Combine Guest vs Host Backups for Hyper-V

Compare

Best IT Asset Management Software Solutions

Top 5 Best Apple MDM Software Solutions

Conversational AI vs. Generative AI: What’s the Difference?

A Guide to the Best RMM Software for MSPs

Data Management

How to Build a SaaS Data Retention Policy for SMB Clients

How to Help Clients Define and Prioritize “Critical Data” in Plain Language

Compliance-Focused Guide to Meeting FINRA and SEC Electronic Communication Recordkeeping Requirements

How to Choose Between NAS, SAN, and DAS for SMB Workloads

Endpoint Management

Best IT Asset Management Software Solutions

How to Explain Endpoint Naming Standards to Clients in Business Terms

How to Use PowerShell to Extract Device BIOS & Firmware Versions for Inventory Compliance

How to Flag IT Lifecycle Management Changes for Quarterly Planning and QBRs

Google Chrome

How to Change Google Chrome Download Location

How Do I Save Passwords on Google Chrome?

How to Enable and Disable Google Chrome Background Tab Throttling in Windows

How to Open and Use Chrome Task Manager

IT Documentation

How to Explain Endpoint Naming Standards to Clients in Business Terms

How to use Lightweight Knowledge Base Management for Documentation Accuracy

How to Formalize the “Trusted Contact” Role for Communication Resilience

How MSPs Can Equip L1 Technicians with an Escalation Readiness Checklist

IT Ops

Why You Need Endpoint Data Recovery

Why IT Asset Management is Essential for Modern IT Teams

Which IT KPIs Should You Track?

What to Look for in an End-User Portal for Self-Service

IT Ticketing

How MSPs Can Equip L1 Technicians with an Escalation Readiness Checklist

How to Build a Just-in-Time Access Approval Workflow Without Privileged Identity Tools

MSP Workload Assessment: Evaluate Technician Workloads Before New IT Projects

How to Anticipate and Eliminate Recurring IT Issues for VIP Users

Linux

Essential Linux Commands Users Should Know

How to Secure Your Linux Server

How to Configure a Linux Firewall: The Ultimate Guide

Linux Log Management: Techniques and Best Practices

Mac OS

Top 5 Best Apple MDM Software Solutions

How to Set Up VPN on macOS

Complete Guide: What Is iOS Profile and Device Management?

What Is FileVault Disk Encryption & How Does it Work?

MDM

Top 5 Best Apple MDM Software Solutions

How to Automate User Provisioning and Deprovisioning with Entra ID (Azure AD) and SCIM

How to Automate Okta and Microsoft Entra ID Provisioning for Multi-SaaS Clients

App Protection Policies in Intune: MAM vs MDM Scenarios

MSP Growth

How to Build a SaaS Data Retention Policy for SMB Clients

How to Explain Endpoint Naming Standards to Clients in Business Terms

How to Monitor Script Failures Without SIEMs or Full Logging Stacks

How to use Lightweight Knowledge Base Management for Documentation Accuracy

Network Management

Complete Guide: What Is Flow Monitoring?

Top 7 Network Commands You Should Know

How to Integrate Patch Caching Into Client Network Design

How to Prevent VLAN-Hopping in MSP Networks

NinjaOne

Why You Should Learn PowerShell (With Resources to Start)

Patch Management

MSP Maintenance with UTC

How To Block Specific Windows Updates Without Pausing Entire Patch Cycles