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Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

This comparison represents our assessment of publicly available product capabilities as of January 2025. Our evaluation draws on vendor-provided materials, including product documentation and release notes, as well as publicly available pricing information, customer feedback, and analyst insights. Where applicable, details were reviewed against the vendor’s then-current generally available (GA) release as of the date indicated.

Enterprise IT leaders evaluating endpoint management platforms don’t just compare features: they also assess the time it takes to deliver value, the number of people needed to operate the system, and the actual cost after deployment, training, and ongoing operation.

NinjaOne delivers measurable results. On average, deployment is completed in less than 30 days; operators become proficient in less than 10 days. There is no infrastructure to provision, no phased rollout, and no deployment project scope to define: cloud-native SaaS means your team becomes productive in days, not months.

Your team configures, operates, and scales the system without dedicated administrators, proprietary query languages, or ongoing vendor support. And all of this on a unified platform, with no mandatory professional services, no premium support tiers, no hidden renewal costs, and rich features that don’t compromise the digital employee experience your organization is striving for.

Snapshot Report Citation: IDC Business Value Snapshot sponsored by NinjaOne, The Business Value of NinjaOne for IT Operations, Doc #US54520326-BVS, May 2026.

A Guide to the Best RMM Software for MSPs

Featured Videos

A Guide to the Best RMM Software for MSPs

How to Automate the Creation of Local Printer Mappings via GPO and PowerShell

How to Prioritize Third-Party Patches Based on Vendor Risk Scores

How To Run Scheduled Graph API Checks for Expired Licenses and Inactive Users

Top 7 Network Commands You Should Know

How to Document Restore Processes for Business Stakeholders Without Technical Jargon

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Backup

How to Document Restore Processes for Business Stakeholders Without Technical Jargon

How to Backup SharePoint Site Collections

How to centralize Microsoft Teams backups across locations and formats

How to Align File-Level and Full-System Recovery Expectations with Clients

Compare

A Guide to the Best RMM Software for MSPs

The 5 Best IT Reporting Tools

How to Choose Between NAS, SAN, and DAS for SMB Workloads

5 Best Data Backup and Recovery Software

Data Management

Compliance-Focused Guide to Meeting FINRA and SEC Electronic Communication Recordkeeping Requirements

How to Choose Between NAS, SAN, and DAS for SMB Workloads

How to Build a Tenant-Wide Change Log Using Audit Logs and Power Automate

How to Add “Find Empty Folders” to the Context Menu in Windows 11

Endpoint Management

How to Automate the Creation of Local Printer Mappings via GPO and PowerShell

How to Standardize and Govern Tags Across MSP Tools for Better Automation and Reporting

How to Build a Custom Endpoint Health Scorecard Without Built-In Reporting Tools

How to Build an Endpoint Performance Baseline Using Built-in Windows Tools and PowerShell

Google Chrome

How to Change Google Chrome Download Location

How Do I Save Passwords on Google Chrome?

How to Enable and Disable Google Chrome Background Tab Throttling in Windows

How to Open and Use Chrome Task Manager

IT Documentation

How to Document Restore Processes for Business Stakeholders Without Technical Jargon

How to Build a File Access Review Checklist for SMB Environments

How to Document Technician-Contributed Tips for IT Knowledge Bases

How to Document File Access Policies in Plain Language

IT Ops

Why You Need Endpoint Data Recovery

Why IT Asset Management is Essential for Modern IT Teams

Which IT KPIs Should You Track?

What to Look for in an End-User Portal for Self-Service

IT Ticketing

How to Automate SLA and Ticket Resolution Reporting for MSP Clients

How MSPs Can Design Support Tiers Based on Client Criticality

Artificial Intelligence Applications in ITSM

Guide to Implementing Generative AI in ITSM

Linux

Essential Linux Commands Users Should Know

How to Secure Your Linux Server

How to Configure a Linux Firewall: The Ultimate Guide

Linux Log Management: Techniques and Best Practices

Mac OS

How to Set Up VPN on macOS

Complete Guide: What Is iOS Profile and Device Management?

What Is FileVault Disk Encryption & How Does it Work?

MDM

App Protection Policies in Intune: MAM vs MDM Scenarios

Complete Guide to Compliance Policies and Conditional Access in Intune

Complete Guide to Mobile Threat Defense (MTD) Integrations

How to Enforce Compliance Policies Without Locking Out End Users Using Intune Grace Period

MSP Growth

A Guide to the Best RMM Software for MSPs

How To Run Scheduled Graph API Checks for Expired Licenses and Inactive Users

How to Document Restore Processes for Business Stakeholders Without Technical Jargon

How to Automate SLA and Ticket Resolution Reporting for MSP Clients

Network Management

Top 7 Network Commands You Should Know

How to Integrate Patch Caching Into Client Network Design

How to Prevent VLAN-Hopping in MSP Networks

How to Enable or Disable Remote Assistance Connections in Windows 11

NinjaOne

Why You Should Learn PowerShell (With Resources to Start)

Patch Management

How to Prioritize Third-Party Patches Based on Vendor Risk Scores

How to Report on Patch Failure Root Causes Without a Dedicated Analytics Tool

The Best Patch Management Software for IT