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Search and Group Devices by Criteria

Topic

Technicians with the appropriate permissions can use the search and grouping functionalities to filter your devices based on certain criteria. To learn more about filtering capabilities when searching for devices, please refer to the Device Search Grid

Technicians can also create dynamic device groups based on certain criteria. Once created, these groups may be used as a target for Scheduled Tasks. NinjaOne includes numerous default groups (refer to Search & Grouping: Default Groups), or you can use the instructions in this guide to create your own.

Environment

NinjaOne platform

Description

 

Technician Permissions

Important Note: If the individual technician or technician role does not have a minimum of "View" permission enabled for Organizations > Default Access and Devices > Default Access, data will not be visible in the device search grid, and therefore, the Save function will be inactive. 

Technicians must have their "Create Device Groups" system permission set to "Allowed" in their individual account or role (see User Permissions: Permission Options for a description of various permissions; see User Roles and Permissions for instructions on creating a technician/user role).  

If the system permission is enabled and allowed, the technician has the following options on the device search grid depending on their account level and/or role assignment(s). 

Ability by Permission

Technician: System Administrator

  • Save search as group.
  • Share group with technicians in any role.
    • Grant each role permissions for view, update, full access, or none.

device group share_sys admin.png

Technician: Assigned to one or more roles

  • Save search as group.
  • Share group with technicians in the same role(s).
    • Grant permissions for view, update, full access, or none.

device group share_one role.png

Technician: No Role

Save search as group.

device group share_no role.png

 

Creating New Device Groups in Administration

  1. Navigate to Administration > Devices > Groups, and click Create New Group in the top right corner of the screen. This will take you to the Devices tab. 

device groups_new.png

  1. Follow Steps 2–3 in the section below. 

 

Creating New Device Groups in the Device Search Grid

  1. Click Devices in the left navigation pane.
  2. Set your criteria into the available filters. When you select all data from the filter dropdowns you want to set as a group, click Save at the top of the result list. 

devices_save group.png

Important Note: Technicians will not see the Save option unless their "Create Device Groups" system permission is set to "Allowed" in their account or role editor.
  1. Enter a name for the group and an optional description in the resulting pop-up window.
  2. Depending on your role assignment, select sharing options as applicable. 

share with roles.png

 

Viewing Existing Groups:

  1. Navigate to the Devices tab and hover your cursor over Load Group in the top right corner. From here, you can type to filter the group list by name or choose to filter by the group type (all, built in, or user defined).
    device grid_load group.png
  2. Select the group you wish to view by clicking it.
    load group.png

OR

  1. Navigate to Administration > Devices > Groups.
    admin_devices_groups.png
  2. Click on the group you wish to view from the list.
  3. If you have system administrator privileges or are assigned to a role, you may have additional options to share the group

 

For a list of frequently asked questions about Search and Grouping, please see: Search and Grouping: FAQ 

FAQ

Next Steps