Topic
We constantly strive to improve our products and services, including the resource guides published in the Dojo. This article lists recently updated articles and summaries of their changes.
Environment
NinjaOne Dojo
Description
Article Updates
NinjaOne Allowlist (All Regions)
We will update NinjaOne Remote sessions to use static routing starting on March 31, 2026. This change will replace current dynamic IP load balancing with static IP load balancing and reduce the number of IP addresses per URL. Propagation may take 30 to 90 days.
NinjaOne Endpoint Management: OS Image Deployment Tool Tips and Tricks
We added the following information regarding the use of BitLocker:
If you are using BitLocker, we recommend fully decrypting and unlocking it on the target device or turning it off. Otherwise, the OS partition will appear as Unknown, and NinjaOne will not be able to detect the drive letter or any valid mountable file systems. The OS deployment tool only lists partitions that are mounted, readable, and have a supported new technology file system (NTFS).
NinjaOne Identity Management with System for Cross-domain Identity Management (SCIM)
We added a how-to video and the following important notes:
- Group mapping allows you to assign end user or technician roles to an identity group, including global end users; however, you cannot assign the system administrator permission as a group through SCIM.
- If you are creating an IdP for a vendor that does not support the use of groups, you will receive an error when attempting to configure group assignment for SCIM.
NinjaOne Integrations: Configure Security Assertion Markup Language (SAML) for Microsoft Entra ID
We added a how-to video.
NinjaOne Integrations: Getting Started With ServiceNow
We reorganized the data in this article for a clearer and more streamlined experience.
New Articles
We did not publish new articles last week.
Support Trends
The following resources provide answers to questions commonly asked by NinjaOne users over the last 30 days:
- Remote Access: Resource Catalog
- NinjaOne Agent: Resource Catalog
- User Management: Resource Catalog
- Backup and Data Protection: Resource Catalog
- Integrations and Third-Party Apps: Resource Catalog
- Ticketing: Resource Catalog
- Patching: Resource Catalog
- NinjaOne MDM: Resource Catalog
- Reporting: Resource Catalog
- NinjaOne Public API Operations