NinjaOne’s 13.0 release advances IT asset management (ITAM) capabilities with software license improvements that offer greater cost visibility, usage history for custom licenses, and refined control over permissions and assignments. The platform now includes robust Lost Mode support for managed Android, iOS, and iPadOS devices, enabling continuous location tracking for lost devices. Additionally, NinjaOne introduces a new feature that allows automation chains to persist through reboots, providing more flexibility for complex IT operations. Let’s take a closer look!
More software license insights + management capabilities
The latest update makes it easier to keep track of your software and what it costs. You can see exactly how much you’re spending by recording costs directly on each license, which helps with budget management. It keeps a detailed history of how your custom licenses are used, including any changes in quantity over time. This gives you a clear picture of your software assets and how they have evolved.
Beyond cost tracking, NinjaOne offers better control over who can access and manage these licenses. You can assign technicians or contacts to a license for clearer accountability. New permission settings allow you to decide who can view, create, or change license information. These tools work together to give you a clear, auditable record of who manages each license. Whether you’re managing software internally or on behalf of clients, accountability is built into the workflow, not chased after the fact.
Complex installations and workflows made simpler
Create time for higher-level IT work rather than spending hours babysitting your deployments. NinjaOne 13.0 allows automation chains to persist through reboots, allowing complex workflows to resume automatically without manual intervention. You can now combine installs, configurations, and restarts into a single, seamless chain. By eliminating fragile workarounds like scheduled tasks or split scripts, your process stays on track from start to finish.
This technology changes your enterprise-scale provisioning and deep OS deployments. Imagine running a 50-step PC setup — including domain joins and security policies — in one continuous flow without a technician needing to intervene. It’s the perfect backbone for installing heavy hitters like SAP that require multiple restarts and post-install registry tweaks. With NinjaOne 13.0, your automation is smart enough to handle even a complicated reboot.
Lost Mode support for MDM peace of mind
Managing a mobile fleet requires robust security that works even when devices leave the office. With this update, technicians can now remotely place managed Android, iOS, and iPadOS devices into Lost Mode to secure them instantly. The MDM feature locks the hardware to prevent unauthorized access and provides continuous location reporting until the asset is recovered. It offers a critical layer of protection to help maintain oversight of distributed mobile endpoints.
This feature is essential for recovering misplaced equipment in environments like warehouses or field sites. For iOS and iPadOS, technicians can also trigger an audible alert to assist in physical recovery. With this modern approach to lost or stolen hardware, your team can mitigate security risks without needing physical possession of the device. This ensures that your assets stay protected until they are recovered or decommissioned.
Backup summary reporting for NinjaOne SaaS Backup
MSPs and IT teams often lack detailed insights into their backup status and health. To provide proof of data protection, NinjaOne SaaS Backup now offers automated, organization-level summary reporting. These monthly reports consolidate health metrics and data volumes into a single overview — without requiring manual exports. By scheduling direct delivery to clients and stakeholders, partners can clearly demonstrate backup integrity and proactive management across accounts.
Billing data integration and automation
The NinjaOne Billing API makes it easier to integrate billing data directly into the tools your team already uses, keeping records consolidated without manual exports or reconciliation. By streamlining the interaction between internal records and external platforms, teams can build robust, automated integrations. These capabilities reduce manual overhead and ensure that billing workflows can sync across your entire technical ecosystem.
Automatic invoices from ITAM software license data
Finally, NinjaOne Billing now automates invoicing by integrating directly with ITAM software license data. This synchronization eliminates manual reconciliation and prevents revenue leakage caused by inaccurate license counts. Businesses can easily map licenses to billing products while configuring price and quantity sources. The result is an accurate, reliable billing process that scales alongside your software environment.
Be sure to check out exciting new Early Access features in this release, such as Linux support for NinjaOne Remote as well as Dark Mode. Contact your Account Manager for details and implementation guidance. We are always interested in your thoughts and value your continued partnership in shaping the NinjaOne roadmap.
