Topic
NinjaOne provides multiple resources for our robust Custom Field tool. To aid your knowledge search, please refer to this catalog for a complete list of guides and a brief description of each.
Environment
NinjaOne Documentation
Description
Document, standardize, and use contextual information about your managed IT environments directly in NinjaOne. Manage your global knowledge base documents and create custom wikis.
Getting Started
- Configure the app: This is the first action you must take to start using the Documentation tool.
Using the Tools
- Apps & Services: This guide relates to the Documentation → Apps & Services tab on the organization dashboard.
- Knowledge Base: This guide relates to the Documentation → Knowledge Base tab on the organization dashboard.
- Checklists: This guide relates to the Documentation → Checklists tab on the organization dashboard.
Supporting Features
- Create public or shared links to documents: Provides the ability to share documents publicly or privately by linking users outside of the NinjaOne console to specific content within NinjaOne.
- Migration tool allows the ability to download created templates, which then can be imported into other environments or documentation tools.
- WYSIWYG and HTML styling information: An allowlist of elements and supported inline styles that can be used for the elements. NinjaOne also provides CSS classes that technicians can utilize for NinjaOne styling.
- Assign devices as documentation delegates, which is necessary to update Documentation fields via CLI or scripts.
- Reading from or Writing to Documentation: Automation, CLI, and API