Topic
This article describes the Archiving and Journaling feature of the NinjaOne SaaS Backup Integration.
Environment
Description
NinjaOne SaaS Backup is a cloud backup platform that helps businesses securely backup, manage, recover, and protect their business information. The automated and incremental backups simplify the backup, recovery, and compliance experience. It works with Microsoft 365 (Hosted Exchange, Groups and Teams, SharePoint, OneDrive), Gmail (including Calendars, Contacts, and Tasks), and other IMAP email servers. NinjaOne uses 256-bit (AES) encryption at rest and in transit, supporting multifactor authentication (MFA).
Index
- How does Archive work exactly?
- What methods are used to archive?
- What mailbox does it Journal to? Who hosts the mailbox?
How does Archive work exactly?
When a mailbox is added to the Archive, we will back up the existing emails directly connecting to the mailbox. Then, we will create a journal rule for your tenant and assign the mailboxes to be archived. It will send a copy of each incoming and outgoing message to an external journal mailbox. Then the system will get the messages from the external journal mailbox.
Once an Archiver organization is authenticated, our system creates a journal rule and distribution group mailbox. All mailboxes you add to the backup are added as distribution group members. Therefore, all incoming and outgoing emails get copied to our journal server. Later, our system filters those emails and displays them for the corresponding account.
What methods are used to archive?
A remote PowerShell connection is used to set up journaling. We will create a journal rule and distribution group and add mailboxes to be Archived as members of that distribution group. A copy of incoming and outgoing messages will be sent to the configured external journal mailbox, and the messages will be fetched from there. We use the Microsoft envelope journaling technique to archive emails.
Once mailboxes are added to the Archiver plan, our system backs up all emails present during the initial backup, and we create a journal rule assigned to those mailboxes. The journal server gets a copy of all incoming and outgoing email messages. Our system filters those email messages to each individual mailbox at regular intervals. In summary, backup through journaling is real-time, i.e., emails will get backed up in the journal server immediately.
What mailbox does it Journal to? Who hosts the mailbox?
It will be journaled to a dedicated external journal mailbox, which will be created per Archiver organization. These mailboxes are hosted in postfix servers. Mailbox messages get copied to our journal server.