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NinjaOne Endpoint Management: Apple macOS Agent System Requirements and OS Support

Topic

This article provides the system requirements, compatibility details, and additional supportability information for the NinjaOne Agent for Apple macOS. For networking requirements, refer to NinjaOne Global Allowlist (Whitelist) Information.

Environment

  • NinjaOne Agent for Apple macOS
  • NinjaOne Endpoint Management

Description

The NinjaOne agent is the application that enables NinjaOne to monitor, manage, and interact with your endpoints. You can install it on any supported operating system, regardless of whether the endpoint is a virtual machine or a physical device.

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Full Versus Extended Agent Support

  • Full: We have thoroughly tested the operating systems and provide full support and troubleshooting for related issues.
  • Extended: These operating systems have the same underlying core components as those in full support. We do not fully validate or test these machines directly, but they should be functional. Fix times may be slower for these versions. Depending on the extent of the problem, we may be unable to resolve the issue.

Hardware Requirements

Ensure that endpoints meet the following minimum hardware requirements before installing the NinjaOne agent.
CategoryRequirements
CPUAll Intel and Apple silicon CPUs
Memory
  • Workstations: 2 GB RAM
  • Servers: 4 GB RAM
Disk space
  • You will require 2 GB storage space for core agent functionality.
  • You may require additional storage space for selected integrations.

Operating System Requirements

We support the most recent stable (non-beta, non-preview) release of any operating system we validate for full compatibility.

CategoryRequirements
Compatibility

Full Agent Support Compatibility

  • macOS Monterey Version 12
  • macOS Ventura Version 13
  • macOS Sonoma Version 14
  • macOS Sequoia Version 15
  • macOS Tahoe Version 26

Extended Agent Support Compatibility

  • macOS 10.x
    • Yosemite
    • El Capitan
    • Sierra
    • High Sierra
    • Mojave
    • Catalina
  • macOS Big Sur version 11
Notes
  • Apple's support extends only to the three most recent versions of macOS. Operating systems that Apple no longer supports may not receive critical updates. We recommend that you always keep your operating system up to date.
  • On some macOS devices, you might need to grant full disk access permissions to the NinjaOne agent manually. You can do so on the endpoint at System PreferencesSecurity & PrivacyPrivacy → Full Disk Access. Refer to NinjaOne Backup: Mac Permissions Full Disk Access for more information.
  • We do not offer native support for Advanced RISC Machine (ARM) for macOS, but we do support ARM via Rosetta using DMG or PKG files. For more information on installing Rosetta, refer to Using Intel-based apps on a Mac with Apple silicon (external link).

Additional Resources

Refer to NinjaOne Endpoint Management: System Requirements and Compatibility to view system requirements and supported software for other NinjaOne agent versions and products.

FAQ

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