Topic
This article discusses how to enroll Android devices into NinjaOne Mobile Device Management (MDM) by using a zero-touch iframe.
Environment
- NinjaOne Mobile Device Management (MDM)
- Android OS
Description
Zero-touch enrollment allows devices to be enrolled directly into NinjaOne MDM straight out of the box. With zero-touch connections, technicians and users can link their zero-touch customer accounts with their NinjaOne tenant for configuration-free Android device assignment and enrollment.
Adding a New Zero-Touch Connection Configuration
Follow these steps to create a new configuration for mobile device enrollment.
- In NinjaOne, click Administration, then select Apps and click the NinjaOne MDM Android app.
- On the Administration page, click Zero-touch connections.
Configure Token Assignment Settings
In the Add a zero-touch connection window, select the Token assignment tab. Then, use the Token assignment radio button to either create a new token or use an existing token. If you are making a new token, use the drop-down menus to enter the organization name, location, and device role. When finished, click Add.
Log in to Google
- NinjaOne will open the Zero-touch connection enrollment window. Verify your zero-touch enrollment settings are correct, then click Next. NinjaOne will contact Google.
- On the Google login screen, select the account from the list and click Link. Google will confirm your zero-touch account is linked to NinjaOne MDM via the Android Device Policy Controller (DPC).
- In the Add Support Info window, enter the support contact information that NinjaOne will display to employees when they set up their devices, including the company name, support email, support phone number, and an optional text message. When finished, click Save.
NinjaOne will show your connection in NinjaOne Mobile Device Management (MDM) Android → Zero-Touch Connections tab.
Working with Existing Zero-Touch Connections
Zero-touch connection options reside in one of two places, depending on the action:
Configuration Options in the Zero-Touch Connections Screen
On the NinjaOne MDM Android page, find the connection name in the list. You can type the connection name into the search bar, or use the filters to sort the list by organization and location. Once found, click the connection, then select Connection details from the drop-down menu to return to the Zero-touch connection configuration dialog box.
From here, you can click the following action links:
- Link another account: NinjaOne will restart the linking process, allowing you to link another account while retaining the same configuration settings.
- Unlink: NinjaOne will unlink the selected account. This action is essential before deleting a zero-touch connection.
- View devices in the zero-touch portal: Show devices linked through this connection configuration.
- Edit Info: Update the support information displayed by the device during setup.
Connection Options on the NinjaOne MDM Android Page
Place your cursor over a zero-touch connection on the NinjaOne MDM Android page. A menu will appear containing the following options:
- Edit name: This option allows you to change the connection's name.
- Connection details: Click this option to return to the Zero-touch connection dialog box.
- Delete: Click this selection to permanently delete the connection. Do not perform this action without first unlinking the device as described in the Configuration Options in the Zero-Touch Connections Screen section of this article.