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NinjaOne SaaS Backup: Getting Started With Archiver

Topic

This article discusses the NinjaOne SaaS Backup Archiver.

Environment

NinjaOne SaaS Backup

Description

Archiver is an add-on for NinjaOne SaaS Backup that enhances backup capabilities.

Archiver features

  • Always-on email backup through journaling, as opposed to backups 12 times per day with SaaS Backup
  • Three times per day Microsoft OneDrive backup as opposed to one time per day with SaaS Backup
  • Multiple retention policies per domain, department, or even per person
  • Available Private Teams chats backup
  • Legal hold
  • eDiscovery and Compliance Officer review

Archiver Overview

The archiver navigation menu is similar to that of NinjaOne SaaS backup, except the Retention Policy and Audit Log reside in the Compliance tab. 

Always-on Email Backup With Journaling

With Journaling, every email received on the mail server is copied and sent to a separate "Journaling" mailbox (automatically set up for Microsoft 365, but with manual setup steps required for Gmail through the Google Workspace). Archiver automatically backs up this mailbox, ensuring that every item is always captured.

Retention Policy Enhancements

Archiver now features the following enhancements:

Setting a Retention Policy

Archiver retention policies offer considerable flexibility. The standard retention policy applies to everything in the organization, including email, OneDrive, calendars, tasks, and more. 

You can create multiple retention policies for different departments or accounts within your organization, granularized to specific teams or individual accounts. This ability allows you to segment accounts that require specified retention periods for compliance purposes, while maintaining your chosen retention periods for main-line-of-business accounts. Refer to Setting Archiver Retention Policies to learn more. 

Private Teams Chat Backups

Private Microsoft Teams chat backups are available for an additional charge. You can enable them from the Features tab of the NinjaOne SaaS Backup portal. Read Backing Up Private Teams Chats for more information. 

Compliance-required features

Archiver offers several features for working with compliance processes.

Legal Hold

Legal hold allows a company to preserve all compliance-related documents requested by a regulatory or governing body, regardless of any retention policies in place. The Archiver will retain any data placed in legal hold until you remove the hold. Refer to Preserving Backups With Legal Hold for more information.

eDiscovery

This feature allows users to create specific, detailed email searches to help provide information requested by regulatory officials, such as compliance officers. To learn more, check out Searching Backups With eDiscovery.

Department Sync

Department Sync lets you save and group-assign user attributes by department, eliminating the need to add each user manually. Refer to Department Sync for Archiver for more information.

Additional Resources

Refer to the following articles for more information about working with Archiver:

FAQ

Next Steps