NinjaOne SaaS Backup: Backing up Microsoft Office and Google Workspace

Topic

This article discusses how to back up Microsoft Office and Google Workspace with NinjaOne Backup. 

NinjaOne SaaS Backup is a cloud backup platform that helps businesses securely back up, manage, recover, and protect their business information. The automated and incremental backups simplify the backup, recovery, and compliance experience. It works with Microsoft 365 (Hosted Exchange, Groups, Teams, SharePoint, and OneDrive), Gmail (including Calendars, Contacts, and Tasks), and other IMAP email servers. NinjaOne uses 256-bit (AES) encryption at rest and in transit, supporting multifactor authentication (MFA).

Environment

Ninja One SaaS Backup

Index

• Introduction
  • Terminology 
  • Backup Frequency
  • Billing Options
• Backup Only
• Backup Plus Archiving
• Product Comparison

Introduction

Terminology

The SaaS Backup documentation may use terms specific to the product, which are outlined below. For additional definitions outside of SaaS Backup, refer to NinjaOne Terminology.

Backup Frequency

The system automatically schedules subsequent Backups as per the “Last Backup (Completed Time).”

Example: If a SharePoint Site Backup is completed at 8 A.M., the next subsequent Backup is automatically scheduled for 4 P.M.

The registered Active Directory (AD) Group’s Members are validated every 12 hours (Schedule Time, 2 A.M. and 2 P.M. UTC Daily). The specific time is configured across all Regions. Therefore, all Organizations will follow the same scheduled time. It is not customizable for Organizations.

With a Shared Drive backup, if the scan shows an empty drive, it will not check again for one week. If a scan finds new items, it will proceed with a regular schedule.

Note that if a scan detects a user/drive/team as empty, it will not follow this schedule. Instead, NinjaOne will check periodically to see if any data has been added and will proceed with backups once we find data. The frequency of these checks varies by data type and can be between 3 days and 7 days. If new data is added to a previously empty user, it might take up to a week before we detect that new data and start backing it up. However, once the backups have begun, the backup will follow the above schedule.

Billing Options

Monthly Billing

The invoice is generated based on the highest number of purchased seats under a subscription in the entire month.

Prorated Billing

The invoice is generated based on the number of seats on each day of the month.

Backup Only

Backup Only is the most preferred solution for small and medium-sized business users. Pricing is based on the number of mailboxes and includes unlimited storage and retention. Features include user access control management, file/attachment manager, advanced search, and advanced reporting via insights. Insights and relationships give a summary report of all emails in and out of an organization. Restore, download, or migrate the entire mailbox or just one email with the click of a button. Use 20+ criteria in our advanced search to find the correct email you need and restore it within a minute.

Email Backup also includes Microsoft 365 backup, a simple and robust solution that automatically protects your most important Microsoft 365 data in the cloud and restores any file on demand. SaaS backs up SharePoint, OneDrive, Contacts/Calendars/Tasks, Groups and Teams, Shared Mailboxes, and Public Folders.

Backup Plus Archiving

Backup Plus Archiving is the perfect agent-less archiving solution for SMBs who must comply with regulatory requirements. Emails are archived using Envelope Journaling, which ensures all emails are archived without fail. Features include advanced eDiscovery (with the option to filter using 17 attributes), legal hold, customizable retention periods, audit trail, audit review capabilities, tags, and role-based access, in addition to granular user access control, file/attachment manager, and advanced reporting via insights.

Business organizations need to be able to retrieve any relevant email message in the event of legal discovery, audits, and business or personnel investigations. Our archiving solution assures that evidentiary-quality records are systematically stored in a central repository with security to guard against tampering.

The archiving solutions are built on top of our Email Backup, providing a robust set of business continuity and compliance tools, all in an easy-to-use, one-pane-of-glass integrated interface.

Product Comparison