Topic
Cloud image mounting (restore to device) — You can select a volume and a destination for a file restore from image backup. The agent will mount the image locally, and then copy files from mounted image to its final destination.
Important Notes:
- Only image backup data that is backed up to the cloud can be mounted using this method. Backup data stored on network storage cannot be mounted using this method.
- Users can select a volume and destination for a file restore from an image backup. The agent will mount the image locally, then copy files from the mounted image to its final destination.
- Only NTFS formatted file system volumes may be mounted. ReFS formatted file system volume currently cannot be mounted.
- NinjaOne recommends limiting the size of files and folders selected for downloading not to exceed 2GB.
- Navigate to the device dashboard for the image backup data you would like to mount. Hover over the Backup tab and select Manage.
- Click on the image plan in question.
- Click the volume whose backup data you want to mount.
- Click the revision whose data you want to mount.
- When mounting an image, users will receive a prompt to confirm that they would like to continue.
- Mounting the volume may take some time, depending on the size of the image backup for the volume that you select. While the volume is mounting, the following message will be displayed:
- Once the data mount is complete, browse through the files and folders within the volume selected. Check off a file or folder to download it locally to your machine.
Please note that downloads can be initiated for only one file or folder at a time.