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Fixing Backup Error 303: NAS Path Not Set Up on the Device

Issue

Pre-flight checks for a protected endpoint's backup job fail with the error message, "Error 303: NAS path not set up on the device."

Environment

NinjaOne Backup

Cause

This error occurs when a Network Attached Storage (NAS) path is not configured for the device.

Resolution

To configure your NAS volume, follow the steps described in NinjaOne Backup: Network Storage: Setting up Network Storage. Then, attempt the backup job again.

Additional Resources

For additional troubleshooting guidance, refer to NinjaOne Backup: Troubleshooting Error Codes.

FAQ

Next Steps