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SaaS Backup Resource Catalog

  • Last Updated January 27, 2026

NinjaOne provides multiple resources for our robust SaaS Backup solution. To aid your search for knowledge, please refer to this catalogue for a complete list of guides and a brief description of each.  

What Is SaaS Backup?

  • Organization enablement & configuration starts in NinjaOne and links out as needed to SaaS Partner product for backup configuration.
  • Dashboard & Status Reporting — Basic viewing of status and backup details to display in NinjaOne.

  • Actions such as restore or getting detailed information will link to the SaaS Backup portal

SaaS Backup administrators can:

  • Enable and modify backups for Microsoft 365 domains.
  • View the status of recent backups per account.
  • View usage of Microsoft 365 products in the NinjaOne portal to keep track of billing for clients.
  • Provision a new (or modify existing) NinjaOne organization for SaaS Backup.
  • View which SaaS services each organization is using.
  • View Seat usage per organization.

 

Getting Started 

 

Partner Portal Guides

  • NinjaOne SaaS Backup: Partner Portal Guide
    • Glossary
    • Introduction
    • Login
    • Dashboard
    • Accounts
    • Support Overview
    • Billing
    • Resources
    • User Management
    • Group Management
    • SMTP Settings
    • Notification Settings
    • API Settings
    • Two-Factor Authentication
    • Partner Settings
    • Role Accessibility
  • SaaS Backup: Partner Portal Account Basics
    • Dashboard: Protection Coverage and Seat Usage
    • In-Place Archive Backup
    • Seat Details
    • AD Group Backup
    • Partner Email Notifications
  • SaaS Backup: Organization Details and FAQ
    • Organization Settings
    • Organization Details
    • Edit Personal Information
    • Create New Organization
    • Suspend/Unsubscribe/Delete Organization
    • Transfer an Organization
    • FAQ
  • SaaS Backup Integrations
    • PSA Integration Marketplace
    • Connecting to Autotask
    • Connecting to HaloPSA
    • Connecting to ConnectWise
  • WORM Storage Activation and FAQ

    • WORM is an acronym for Write Once Read Many. It is similar to how data is stored in a Compact Disk (CD). In short, FINRA (Financial Industry Regulatory Authority) WORM refers to a specific regulation issued by FINRA related to WORM storage systems within the financial industry.

    • Product built upon WORM principles have an option to enable a FINRA compliant WORM option if that is needed for your environment.

 

Organization Email Portal Guides 

Organization Email Portal Dashboards

  • SaaS Insights Dashboard — Email Insights allows administrators to analyze employees’ email usage. It also enables managers to track all official communications going in and out of the company.
  • SaaS Advanced Search Dashboard — Advanced search lets you search email content using multiple search criteria. You can search by using any one or more of the below attributes for emails and email accounts backed up or archived with us.

 

Help and Troubleshooting

Frequently Asked Questions 

We are eager to address any and all questions you may have about the various features and tools offered with SaaS backup; questions/answers are organized based on subject/audience. 

Troubleshooting

FAQ

Next Steps