Issue
Backups for a protected endpoint fail with the error message, "Error 20: Individual file deleted as folder backup path."
Environment
NinjaOne Backup
Cause
The backup engine cannot locate the file or folder scheduled for backup. This error frequently occurs when the directory you specified in a backup plan no longer exists. Insufficient system permissions may prevent access to this directory.
Resolution
Verify that the path specified in the error message exists and that you have the necessary permissions to access it.
Additional Resources
For additional troubleshooting guidance, refer to NinjaOne Backup: Troubleshooting Error Codes.