We‘ve done our homework.
Thought we’d help you with yours.

We’ve compared NinjaOne with other tools in the space so you can weigh your options before you pick one.

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User interface of NinjaOne RMM software
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NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe

G2 Leader - Winter 2025
G2 - 5 stars reviews
G2 Best Results - Winter 2025
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G2 Most Implementable - Winter 2025
Rating Capterra white
G2 Best Relationship - Winter 2025
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G2 Best Usability - Winter 2025

Best RMM software in G2 Grid

At NinjaOne, we put our partners first – that’s why our partners rated NinjaOne RMM the best RMM software on the G2 Grid for remote monitoring and management software. Not only that, we’ve been ranked #1 in customer support year over year, with an average customer satisfaction score of 98 / 100.

Criteria NinjaOne logo Datto RMM Kaseya ConnectWise RMM N-Central N-Sight RMM Atera Syncro
Ease of Setup 94 89 74 81 79 85 93 90
Ease of Admin 94 90 79 82 81 85 92 90
Ease of Use 94 90 79 85 81 85 94 89
Quality of Support 96 88 78 78 81 84 92 86
Device Management 94 92 85 86 89 87 90 88
Remote Monitoring 95 93 87 95 92 91 92 89
Patch Management 92 87 83 91 85 84 88 83
Remote Access 93 88 81 89 89 89 92 87
Overall Score 94 89 80 85 84 86 91 87

See how MSPs rate NinjaOne’s RMM software against other RMMs

Criteria logo

Average

Likely to Recommend
96%
89%
Positive Product Direction
98%
88%
Meets Requirements
93%
90%
Ease of Admin
94%
89%
Ease of Doing Business
96%
91%
Quality of Support
95%
89%
Ease of Setup
94%
87%
Ease of Use
94%
89%
 

Implementation time

Payback period

logo
1.0
months
9
months
Average
1.4
months
11
months

Here’s What Our Customers Say About Us

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The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.”

Chris Saas,

Owner,

OWC Pro IT Services

Quote icon

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.”

Ryan Reiffenberger,

Reiffenberger.NET Technology Solutions

Everything you need to manage, secure, and support your distributed endpoints

OS Patching icon

Automated patching

Automatically patch Windows, MacOS, and Linux operating systems vulnerabilities and auto-update over 200 3rd party applications.

OS Patching icon

Software management

Get a full inventory of the software in your environment and install or uninstall applications at the click of a button.

Secure remote access icon

Secure remote access

Take direct control of managed endpoints for fast, secure, hands-on support.

Task automation icon

Endpoint task automation

Automate repetitive endpoint tasks (app installs, patching, device setup, maintenance) to standardize outcomes, free up technicians, and improve device stability.

Monitoring and alerting icon

Device monitoring and alerting

Monitor devices in real time and automatically notify technicians when an issue arises so they can remediate faster and minimize end-user impact.
Device actions icon

One-click device actions

Initiate actions, deploy remediations, stop tasks, and initiate terminal sessions in the background for hands-on management without interrupting end-users.

Server backups icon

Hybrid Endpoint Backup

Protect critical business data on all your Windows and Mac endpoints with easy-to-manage cloud-first backup.

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Service Desk

Improve ticket resolution times and service delivery outcomes with actionable, context-rich automated IT ticketing.
Documentation icon

IT documentation

Securely document credentials, processes, and context details so you never have to waste time hunting for information again.

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

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Slack

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Connectwise
Teamviewer integration icon

Teamviewer

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ScalePad

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Bitdefender

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IT Glue
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Computicate

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Autotask

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